“Employees First, Customers Second.”

“Employees First, Customers Second.”

by | Sep 30, 2021 | Green Goldfish

Employees First…Years ago HCL Technologies needed a transformational change.New CEO Vineet Nayar decided to make a statement. He set out a new strategy focusing on putting “Employees First, Customers Second.”Vineet understood the importance of interactions...
Lessons from Abraham Lincoln

Lessons from Abraham Lincoln

by | Sep 2, 2021 | Gray Goldfish

Abraham Lincoln almost died of a virus. Hours after delivering the Gettysburg Address in November of 1863, the Republican President fell ill. He suffered weakness, fever, and a headache on the train ride back to Washington. Within a few days, Lincoln developed...
“There are only two sources of competitive advantage: the ability to learn more about our customers faster than the competition and the ability to turn that learning into action faster than the competition.” -Jack Welch

“There are only two sources of competitive advantage: the ability to learn more about our customers faster than the competition and the ability to turn that learning into action faster than the competition.” -Jack Welch

by | May 12, 2021 | Gray Goldfish

Jack Welch was a titan of industry. He passed away last year in Connecticut. Nicknamed “Neutron Jack,” he led General Electric for two decades. Over that period, GE’s market value increased by 4,000%.Fortune once called Jack the manager of the...