“Employees First, Customers Second.”

“Employees First, Customers Second.”

Employees First…Years ago HCL Technologies needed a transformational change.New CEO Vineet Nayar decided to make a statement. He set out a new strategy focusing on putting “Employees First, Customers Second.”Vineet understood the importance of interactions...
How the Ryder Cup is a study in differentiation

How the Ryder Cup is a study in differentiation

A 50-year-old named Samuel experienced a period of ill health in 1908. A preacher at Trinity Congregational Church in St. Albans suggested that he take up golf as a way to get more fresh air. He grabbed a club and quickly became hooked. Soon he was a single-figure...