by Stan Phelps | Feb 3, 2023 | Blue Goldfish
My conversation with ChatGPT about my favorite subjects: Stan: What is a differentiated experience or DX? ChatGPT: Differentiated Experience (DX) is a term used to describe the creation of unique, personalized and memorable experiences for customers, aimed at...
by Stan Phelps | Sep 23, 2022 | Blue Goldfish
One thousand years, a King, and a dead tooth. How one man became the inspiration for wireless communication. Our King is Harald Gormsson. Gormsson ruled Denmark back in the 10th century. The medieval king was notorious for uniting all of Scandinavia and converting the...
by Stan Phelps | Dec 6, 2021 | Blue Goldfish
TURNING POINT for COVID. 5 things you need to know about PAXLOVID, Pfizer’s new game-changing pill treatment.1. It keeps people out of the hospital – PAXLOVID reduced the risk of hospitalization by about 90% among people who started it within three days of...
by Stan Phelps | Oct 5, 2021 | Blue Goldfish
Making sense of Info-sense.Info-sense is “the ability to utilize data to really understand customers as people and personalize their service.”Coined by Trend-Watching.com, this sixth-sense capability will enable companies to learn more about customer’s individual...
by Stan Phelps | Feb 22, 2021 | Blue Goldfish
Are you leveraging Little Data like Kimpton Hotels & Restaurants to create a differentiated experience (DX)?Little data is a collection of information on individuals or smaller groups of customers. Rather than using this data to spot a trend, companies use the...
