by Stan Phelps | Aug 23, 2022 | Diamond Goldfish
This skill is more important than empathy in SALES.”Empathy is often expressed as ‘walking a mile in another person’s shoes.’ While empathy is important, compassion is even more powerful. Compassion is recognizing the other person’s shoes are three...
by Stan Phelps | May 16, 2022 | Diamond Goldfish
What’s your behavioral style? Are you a Casey, an Izzy, a Peyton, or an Avery?MEET CASEYCasey is a hard-charging thinker who usually sits in the front of the room. Typically well dressed and image-conscious, Casey wants to accomplish big things and can come...
by Stan Phelps | May 3, 2022 | Diamond Goldfish
“Do unto others’ or ‘Treat unto others like you want to be treated’ is not good enough to meet consumers’ expectations anymore. And the sooner we understand and embrace that, the better off we’re going to be. Particularly in this new economy we’re in...
by Stan Phelps | Nov 22, 2021 | Diamond Goldfish
The Diamond Rule is the 4.0 version of business. This video explores the rule and the 1.0, 2.0, and the 3.0 versions for background.Version 1.0 is The Silver RuleThe Silver Rule is “do no harm.” As stated by Zigong, a disciple of Confucius, “What I do not wish...
by Stan Phelps | Sep 17, 2021 | Diamond Goldfish
In business, are you playing chess or checkers? I think we all need to be asking ourselves this question. Are we becoming reactionary to the environment and making moves hastily? That’s typically the mentality of a checkers player.Or are you seeing the entire...
by Stan Phelps | Jun 25, 2021 | Diamond Goldfish
Sales is about finding fit for clients. In the Diamond Goldfish Foreword by best-selling author Anthony Iannarino, he shares the importance of empathy and managing pressure:”If you work in sales, you have the pressure of reaching your goals or quota, scheduling...
