What can Andre Agassi teach us about Excelling Under Pressure and winning in business? Plenty. In this 8-minute talk from the 2023 AENC Speaker Showcase, I share lessons from the book, “Diamond Goldfish”. In the words of Marcel Proust, “The real voyage of discovery consists not in seeking new landscapes… but in having new eyes.” […]
What Can Andre Agassi Teach Us About Excelling Under Pressure? Read More »
After 19 years in the NBA, Carmelo has retired from professional basketball. He did on the doorstep of the NBA Finals. And on the day that the team that drafted him finally made it to the League Championship Series. Back to being CLUTCH. I’m talking about performing in key moments when the game is on
There is no such thing as “CLUTCH.” The closest thing may be Carmelo Anthony Read More »
This skill is more important than empathy in SALES. “Empathy is often expressed as ‘walking a mile in another person’s shoes.’ While empathy is important, compassion is even more powerful. Compassion is recognizing the other person’s shoes are three sizes too small and helping them into a pair of shoes that fit them.” This was
This skill is more important than empathy in SALES Read More »
What’s your behavioral style? Are you a Casey, an Izzy, a Peyton, or an Avery? MEET CASEYCasey is a hard-charging thinker who usually sits in the front of the room. Typically well dressed and image-conscious, Casey wants to accomplish big things and can come across as assertive, maybe even pushy, about their ideas. Casey loves
The Four Market Force Behavioral Styles Read More »
“Do unto others’ or ‘Treat unto others like you want to be treated’ is not good enough to meet consumers’ expectations anymore. And the sooner we understand and embrace that, the better off we’re going to be. Particularly in this new economy we’re in today.” That’s not my words. That’s from Kurt Reisig, Chairman at
The Golden Rule is a bad rule Read More »
The Diamond Rule is the 4.0 version of business. This video explores the rule and the 1.0, 2.0, and the 3.0 versions for background. Version 1.0 is The Silver Rule The Silver Rule is “do no harm.” As stated by Zigong, a disciple of Confucius, “What I do not wish others to do unto me, I
The Diamond Rule is the 4.0 version of business Read More »
In business, are you playing chess or checkers? I think we all need to be asking ourselves this question. Are we becoming reactionary to the environment and making moves hastily? That’s typically the mentality of a checkers player. Or are you seeing the entire board and planning many moves in advance? Sometimes understanding the need
In business, are you playing chess or checkers? Read More »
Sales is about finding fit for clients. In the Diamond Goldfish Foreword by best-selling author Anthony Iannarino, he shares the importance of empathy and managing pressure: “If you work in sales, you have the pressure of reaching your goals or quota, scheduling meetings with prospective clients and taking care of your existing clients. You get
The human brain is the most powerful processor on the planet. It’s responsible for incredible advances in art, culture and technology. Yet at times it can cause us to act like anything but a human being. Even though we live in the modern world, it turns out we are still operating on fairly primitive biology.
To succeed in business and life, we need to UPGRADE OUR HUMANWARE Read More »
We don’t see things the way they are. We tend to see things the way we are. It is the reason why a group of four people can see the same situation and come up with four different perspectives. My Diamond Goldfish book based around the Diamond Rule challenges the reader to see business through
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Stan Phelps, CSP® is a keynote speaker and workshop leader who helps brands stand out, engage teams, and drive lasting impact through innovation.
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