STAND OUT WITH A DIFFERENTIATED EXPERIENCE
KEYNOTES, WORKSHOPS & GOLDFISH TANK PROGRAMS
THAT POWER LOYALTY AND GROWTH
partial client list:
OVER 700+ KEYNOTES, WORKSHOPS, AND GOLDFISH TANK EVENTS IN 21 COUNTRIES
MEET STAN
Hi, I’m Stan Phelps. I work with organizations that want to increase loyalty, drive sales, and promote positive word-of-mouth by creating differentiated experiences. As an author, keynote speaker, and workshop facilitator, my in-person and virtual programs stand out in a sea of sameness because I model my own message of differentiated experience (DX).
Differentiation isn’t just about what you say, it’s about what you do and, more importantly, how you do it and why you do it. I leverage my unique collection of more than 5,000 case studies on customer, employee, and brand experience to engage audiences with practical ideas that inspire action.
My informative learning-based experiences create IMPACT using our proven I.D.E.A. model of:
- sharing new concepts to uncover INSIGHTS
- DEMONSTRATING those concepts through proven examples
- facilitating EXERCISES focused on your current challenges
- guiding discovery of how to APPLY to your business.
I challenge audiences to think differently by exploring new opportunities to be more successful in tomorrow’s changing world. My goal is to empower audiences to take action that delivers bottom-line results. I believe purposeful DX wins the hearts of employees and customers, and differentiation ultimately boosts loyalty, referrals, and results.
CASE STUDIES
EVENTS
WATCH STAN IN ACTION
IN-PERSON
VIRTUAL
best-selling goldfish series of books
WHAT CLIENTS ARE SAYING
[STAN IS ONE OF THE MOST RECOMMENDED SPEAKERS IN THE INDUSTRY WITH OVER 200 eSPEAKERS TESTIMONIALS]
WHY DX?
Because your brand today is no longer what you tell people it is.
It is the differentiated experience (DX) your employees deliver.
It is what you stand for and how your customers feel about you.
And most importantly, your brand is what your customers and employees tell others about their experience.
All else is derivative of this and only this.
STAN’S DYNAMIC IN-PERSON AND VIRTUAL KEYNOTES, WORKSHOPS, AND GOLDFISH TANK PROGRAMS
KEYNOTE PROGRAMS
DURATION: 30-90 MINUTES
Stan creates in person and virtual keynotes that are memorable, meaningful and engaging. Keynotes last up to 90 minutes and cover a wide variety of topics, including: customer experience, employee engagement, brand strategy, and leadership.
WORKSHOP PROGRAMS
DURATION: HALF-DAY
Similar to his keynotes, Stan works with clients to create in person and virtual programs that are perfect for training, so your employees can get hands-on experience while they learn. Each program is a half-day and can be expanded to a full-day experience to cover multiple focus areas at once.
GOLDFISH TANK PROGRAMS
DURATION: FULL-DAY
Goldfish Tank events are unique full-day innovation experiences for 20 to 35 participants. This unique, applied learning program culminates with teams solving issues and pitching new ideas or enhancements to a panel of judges.
RECEIVE 3 RESOURCES ON BRAND, CUSTOMER & EMPLOYEE EXPERIENCE
- 7 Ways to Defy Normal and Emploit Imperfection
- 10 Ways to Attract Raving Customers
- 15 Ways to Drive Engagement and Reinforce Culture
SCHEDULE A ZOOM DISCOVERY SESSION
Meet Stan, tour his virtual studio, and see if there’s a fit for your upcoming event or training needs.
BOOK STAN TO SPEAK
Schedule / Availability*
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