stan@purplegoldfish.com

+1 (919) 360-4702

TALK TO STAN

Meeting Professionals

THE DIFFERENTIATED
EXPERIENCE

KEYNOTES, WORKSHOPS & GOLDFISH TANK PROGRAMS
THAT DRIVE LOYALTY AND SALES

partial client list:

OVER 500 EVENTS IN 16 COUNTRIES

MEET STAN

Hi, I’m Stan Phelps. I work with organizations that want to increase loyalty, drive sales, and promote positive word-of-mouth by creating differentiated experiences. As an author, keynote speaker, and workshop facilitator, my in-person and virtual programs stand out in a sea of sameness because I model my own message of differentiated experience (DX).

Differentiation isn’t just about what you say, it’s about what you do and, more importantly, how you do it and why you do it. I leverage my unique collection of more than 5,000 case studies on customer, employee, and brand experience to engage audiences with practical ideas that inspire action.

My informative learning-based experiences focused on our proven I.D.E.A. model of:

  • sharing new concepts to uncover INSIGHTS
  • DEMONSTRATING those concepts through proven examples
  • facilitating EXERCISES focused on your current challenges
  • guiding discovery of how to APPLY to your business.

I challenge audiences to think differently by exploring new opportunities to be more successful in tomorrow’s changing world. My goal is to empower audiences to take action that delivers bottom-line results. I believe purposeful DX wins the hearts of employees and customers, and differentiation ultimately boosts loyalty, referrals, and results.

CASE STUDIES

EVENTS

CASE STUDIES

EVENTS

WATCH STAN IN ACTION

IN-PERSON

VIRTUAL

best-selling goldfish series of books

"Stan made the content relevant to a range of working knowledge among C-level attendees"

Mike Taubleb

Owner, Promenade Speakers Bureau

"Stan captivates audiences and delivers valuable insight in the form of engaging stories making people feel connected"

 

Mila Araujo

Director, Ogilvy Insurance

"His presentation style is engaging, interactive, and captivating and the day-long session seemed to fly by"

 

David Lewis

CEO, DemandGen

"Stan speaks about the importance of connecting deeply and giving more to your customers — and that's exactly what he deliverS"

Joyce Shulman

Founder & CEO, Macaroni Kid

"Stan masterfully engages audiences with relevant and insightful content challenging our attendees to think beyond status quo"

 

Barbara Sieben

Senior Marketing Communications Strategist, Boston Scientific

DX MANIFESTO

Your brand today is no longer what you tell people it is.

It is the differentiated experience (DX) your employees deliver.

It is what you stand for and how your customers feel about you.

And most importantly, your brand is what your customers tell others about their experience.

All else is derivative of this and only this.

THE I.D.E.A FRAMEWORK FOR DX

An agile approach to creating an impactful brand, customer, and employee experience.

STAN’S DYNAMIC IN-PERSON AND VIRTUAL KEYNOTES & WORKSHOPS

KEYNOTE PROGRAMS

DURATION: UP TO 90 MINUTES

Stan challenges brands new to explore new opportunities, showing them how to be more successful in tomorrow’s changing world. Working with clients, he creates in person and virtual keynotes that are memorable, meaningful and on-brand. Keynotes last up to 90 minutes and cover a wide variety of topics, including: customer experience, employee engagement, technology, leadership, and more!

WORKSHOP PROGRAMS

DURATION: TWO HOUR, HALF-DAY AND FULL-DAY

Similar to his keynotes, Stan works with clients to create workshops that are memorable, meaningful and on-brand. These in person and virtual programs are perfect for training, so your employees can get hands-on experience while they learn. Each program is designed for a two hour workshop, but many clients will schedule a half-day, or full-day experience to cover multiple focus areas at once.

RECEIVE 3 RESOURCES ON BRAND, CUSTOMER & EMPLOYEE EXPERIENCE

  • 7 Ways to Defy Normal and Emploit Imperfection
  • 10 Ways to Attract Raving Customers
  • 15 Ways to Drive Engagement and Reinforce Culture

SCHEDULE A COMPLIMENTARY DISCOVERY SESSION

Meet Stan, tour his virtual studio in RTP, and see if there’s a fit for your upcoming event or training needs.

BOOK STAN TO SPEAK

Availability (next 60 Days)

“Stan kickstarts creativity for business people who want to better their business and take things to a new level.”