by Stan Phelps | Jun 30, 2022 | Pink Goldfish
Can boats fly? Yes they can in Sweden. Have you heard about the Tesla of the seas? Candela | Electric Hydrofoil Boats has already sold more than 100 of its 28-foot leisure boat called the C-8. Another 200 have been reserved. And next year its passenger ferries...
by Stan Phelps | Jun 28, 2022 | Pink Goldfish
TikTok is LAME. How Khabane Lame became the most followed user on TikTok without saying a word…First off, he’s not lame. His last name is pronounced LAH-MAY. He uses a shortened version of his first name Khaby. And he has 144.4 million followers.Khaby is a 22-year-old...
by Stan Phelps | Jun 27, 2022 | Pink Goldfish
Lopsiding more for less, how AriZona Iced Tea stole Snapple’s juice… It was 1992 and Snapple was king. The New York brand was named after the portmanteau of Snappy and Apple. The inspiration came from fermentation in an early apple cider that had caused...
by Stan Phelps | Jun 22, 2022 | Purple Goldfish
Last week I wrote about Chewy and the special way they treated a customer at the end of Gus’ life. It was a great example of the Peak-End Rule. Nobel Prize Winner Daniel Kahneman coined the Peak-End Rule. It is based on his belief that we judge our past...
by Stan Phelps | Jun 21, 2022 | Purple Goldfish
Great customer service story from Chewy. And what I love the most is that it’s not a random act of kindness from the brand.My friend Joshua Crum shared a tweet from Anna Brose. She tweeted this on Tuesday night:”I contacted @Chewy last week to see if I...