Jumbo Supermarket creates slow checkouts on purpose
This is amazing! Dutch retailer Jumbo Supermarkten has created “slow checkouts.” Hat tip to Wendy Lloyd Curley for sharing this pink goldfish with me yesterday. Called “Klets-Kassa” (translated to Chat Checkout) these are slow checkout lanes where customers are encouraged to chat with the cashier. The pilot occurred during the summer of 2019 as a part of the Dutch […]
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