Remembering Kobe Bryant

Remembering Kobe Bryant

Remembering Kobe. “Everything negative — pressure, challenges — is all an opportunity for me to rise.” This quote by the late Kobe Bryant is a tribute to his approach to life. I never met Kobe, but admired him from a short distance. I was in grad...
R.I.P. Tony

R.I.P. Tony

I woke up yesterday morning and my wife Jenn shared the awful news. Tony Hsieh passed away in Connecticut as a result of injuries sustained in a house fire while visiting family. Tony was a gifted entrepreneur, best-selling author, customer experience advocate, and a...
Who is your North Star?

Who is your North Star?

Who is your North Star? We all stand on the shoulders of others. Who is that person for you? Mine is Theodore “Ted” Levitt. Levitt became a HBS professor in 1959. Over the course of four decades, he would become the leading voice on marketing culminating...