by Stan Phelps | Nov 30, 2020 | Inspiration
I woke up yesterday morning and my wife Jenn shared the awful news. Tony Hsieh passed away in Connecticut as a result of injuries sustained in a house fire while visiting family. Tony was a gifted entrepreneur, best-selling author, customer experience advocate, and a...
by Stan Phelps | Nov 3, 2020 | Inspiration
Who is your North Star? We all stand on the shoulders of others. Who is that person for you? Mine is Theodore “Ted” Levitt. Levitt became a HBS professor in 1959. Over the course of four decades, he would become the leading voice on marketing culminating...
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