HR

employees

Bringing employees together has the biggest impact on culture

Employee benefits with the biggest impact on culture seem to be those that bring employees together. In “Green Goldfish 2.0” Lauren McGhee and I featured the case study of Assurance. The Illinois-based insurance brokerage has a whole host of incentives for its employees, including Starbucks coffee and yoga classes. Plus big-ticket items such as referral bonuses for new clients,

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flexibility

“We don’t measure people by how many hours they work. We do care about accomplishing great work.” – Netflix CEO Reed Hastings

“Does this flexibility approach really work? Are employees really happier and more productive?” This is one of the questions I received a year ago while doing a webinar for EMIC Training. We were discussing ways to improve employee engagement during a crisis. One of the ways is to give your employees greater control over when

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brand

“Your brand today is no longer what you tell people it is.”

[Your brand today] is the differentiated experience (DX) your employees deliver. The second sentence in the DX manifesto speaks to the importance of culture and engagement: “Your brand today is no longer what you tell people it is.It is the differentiated experience (DX) your employees deliver.It is what you stand for and how your customers

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Employee engagement

Employee Engagement: 11 Takeaways from Green Goldfish 2.0

“Satisfied employees lead to satisfied customers. Long-term employees lead to long-term relationships with customers.” Employee experience matters. This is one of 11 takeaways from the book Green Goldfish 2.0, co-authored with Lauren McGhee. Here’s a handful of others: NEED TO GO BEYOND DOLLARSStudies show financial compensation is not a strong long-term motivator for employees. Money

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Employees stay or leave within the first six months

Employees decide to stay or leave within the first six months

Onboarding is critical because employees make the critical decision to stay or leave within the first six months. First impressions matter when creating a differentiated employee experience. When new hires participate in an onboarding program, the company can reap major benefits. Research by Glassdoor found that organizations with a strong onboarding process improve new hire

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