by Stan Phelps | Sep 30, 2021 | Green Goldfish
Employees First…Years ago HCL Technologies needed a transformational change.New CEO Vineet Nayar decided to make a statement. He set out a new strategy focusing on putting “Employees First, Customers Second.”Vineet understood the importance of interactions...
by Stan Phelps | Jul 15, 2021 | Purple Goldfish
Note to the C-Suite: “Your culture is no longer what you tell employees it is. It’s the differentiated experience [DX] your team members have, how they feel about it, and most importantly, what they tell others about their experience.” Some years...
by Stan Phelps | Jun 17, 2021 | Green Goldfish
If there’s one work perk that rises above the rest, it’s flexible work arrangements. Flexible work arrangements are about control . . . and everyone wants flex. It was important 10 years ago. In 2011, a Coqual study showed that 87% of boomers, 79%...
by Stan Phelps | Jun 16, 2021 | Green Goldfish
Employee benefits with the biggest impact on culture seem to be those that bring employees together. In “Green Goldfish 2.0” Lauren McGhee and I featured the case study of Assurance. The Illinois-based insurance brokerage has a whole host of...
by Stan Phelps | Mar 6, 2021 | Green Goldfish
“Does this flexibility approach really work? Are employees really happier and more productive?” This is one of the questions I received a year ago while doing a webinar for EMIC Training. We were discussing ways to improve employee engagement during a...
