by Stan Phelps | Feb 22, 2022 | Pink Goldfish, Purple Goldfish
Honored to be on the DOING CX RIGHT podcast with host Stacy Sherman. The title of Episode 27 is “Differentiating Experiences To Dominate Your Industry.”We talk about how to gain a competitive advantage and achieve bottom-line impact in business.I loved...
by Stan Phelps | Feb 10, 2022 | Black Goldfish
YOU ARE INVITED to the Black Goldfish Virtual Book Launch on Twosday.Yes Twosday…. the book launch is on Tuesday, 2.22.22.Tickets are complimentary. You can register on Eventbrite here: https://lnkd.in/dUyq_7fxA decade in the making, I’m excited to share 10 Key...
by Stan Phelps | Feb 9, 2022 | Purple Goldfish
Two years ago I received an unexpected surprise while flying on Delta Air Lines. I was on my way back from Phoenix after a keynote.There was a handwritten note nestled in the seatback. It read:Mr. Phelps:Good evening. Just a very quick note to extend our THANKS....
by Stan Phelps | Feb 8, 2022 | Purple Goldfish, Yellow Goldfish
What’s large, noisy, and claustrophobic?It’s a magnetic resonance imaging machine. MRI’s are unnerving for adults. My good friend and fellow speaker Peter Agiovlassitis just had a bad experience in one this past week.It was going well as Peter...
by Stan Phelps | Feb 7, 2022 | Purple Goldfish
Want to earn a $3 tip? Then pick up your own pizza from Domino’s to earn a little extra cash.The effort by the Ann Arbor company comes after the pizza chain announced its first quarterly sales decline in over a decade this past Fall. Why did sales slide 1.9%?It...