by Stan Phelps | Jul 15, 2021 | Purple Goldfish
Note to the C-Suite: “Your culture is no longer what you tell employees it is. It’s the differentiated experience [DX] your team members have, how they feel about it, and most importantly, what they tell others about their experience.” Some years...
by Stan Phelps | Jul 14, 2021 | Purple Goldfish
Seth Godin on being remarkable. “The thing that makes something remarkable isn’t usually directly related to the original purpose of the product or service. It’s the extra stuff, the stylish bonus, the design, or the remarkable service or pricing that makes people...
by Stan Phelps | Jul 13, 2021 | Pink Goldfish
Last week the P!NK GOLDF!SH rolled into Memphis and we celebrated the patron saint of P!NK GOLDF!SH 2.0. His name is Clarence Saunders. 105 years ago Clarence challenged norms by doing less than all the other grocery stores. We call this P!NK flawsome strategy...
by Stan Phelps | Jul 12, 2021 | Pink Goldfish
In 1977, James Earl Ray, convicted of assassinating Martin Luther King Jr in #Memphis, escaped from Brushy Mountain State Penitentiary. After 55 hours in the mountains of Tennessee, he was found just 8 miles away from the prison.That might’ve made Eminem proud,...
by Stan Phelps | Jul 9, 2021 | Pink Goldfish
Stopped at Buc-ees on my way to Ft. Worth, Texas a week ago. There is Texas-sized and then there is Buc-ees sized.A bit of background – On July 28, 1982, Arch Aplin III opened his first convenience store in Texas. Early on, he decided he’d need a good name and a...
