Take a minute. Call +1 (707) 998-8410 and you’ll hear, “If you’re feeling mad, frustrated or nervous, press 1. If you need words of encouragement and life advice, press 2. If you need a pep talk from kindergartners, press 3. If you need to hear kids laughing with delight, press 4.” This is the menu […]
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What’s black and white and red all over? There are three responses to this question. 1. The set-up to the old corny joke. A newspaper. 2. The set-up for a joke by Rebecca in “Ted Lasso.” Rebecca offers it as support for her position on picking a lion over a panda. She says, “What’s black
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Move over Shamrock Shake, would you try a Cilantro Sundae? Last week McDonald’s China had the Cilantro Sundae on offer. The limited-edition dessert came with vanilla ice cream and neon green cilantro sauce. It is topped with cilantro flakes. Would you try this? For upwards of 20% of the US population, this herb is revolting.
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It all started in Springfield. Not “The Simpsons” but Dollar General. The retailer opened its doors in Kentucky back in 1955, the same year Disneyland began operating. Just one year after the grand opening, strange things were afoot in the small town. Every man in Springfield seemed to be wearing bright pink corduroy pants. The
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A QR Code and a pong-like DVD screensaver bounce their way into a Super Bowl Ad. The commercial from Coinbase created buzz and now some beef. In response to the buzz, CEO Brian Amstrong took to Twitter on Sunday to share how the ad came about. What resulted was a 12-tweet thread. Here is the unabridged version: “Some folks
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Honored to be on the DOING CX RIGHT podcast with host Stacy Sherman. The title of Episode 27 is “Differentiating Experiences To Dominate Your Industry.” We talk about how to gain a competitive advantage and achieve bottom-line impact in business. I loved this question at the end, “What advice would you give to your 20-year-old
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Supersandwich Me. Would you eat a Land, Air & Sea at McDonald’s? That is the menu hack for ordering a Big Mac, McChicken, and a Filet-O-Fish. It creates a $9.57 supersandwich. In the words of Julian Broadway, “It’s the flavor that I never knew I needed, until I needed it. Go big baby!” It is
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Kit Kats are flawsome. There is no such thing as a perfect Kit Kat. It turns out that Kit Kats are made of Kit Kats. What? Nestlé (Global) and The Hershey Company (US) take the imperfect Kit Kats and mash them into a paste. That paste is used to fill in between the three wafers.
It turns out that Kit Kats are made of Kit Kats. What? Read More »
[Video] Arby’s lopsides spicy with the Diablo Dare. Lagniappe: this brisket or chicken sandwich comes with a free milkshake.What happens when a Pink and Purple Goldfish collide? Here’s my review. Follow me on Twitter or LinkedIn. Stan Phelps walks the walk. He stands out in the sea of sameness by modeling his own Differentiated Experience (DX) message: Differentiation
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BrewDog isn’t your ordinary craft brewer. The Scottish microbrewer rocks the Pink Goldfish of micro-weird. Here are a handful of the things that make them eminently talkable: 1. Crew T-shirts – over the last few years, Brewdog had featured actual negative reviews on staff shirts. “Went to BrewDog bar. Clearly they spend a lot of
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Stan Phelps, CSP® is a keynote speaker and workshop leader who helps brands stand out, engage teams, and drive lasting impact through innovation.
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