by Stan Phelps | Jan 10, 2022 | Gray Goldfish
Why “The Great Resignation?” The Top 10 reasons why employees are quitting at record levels. Nearly 3% of the workforce quit their jobs in October. That’s over 4 million resignation letters. And it is just shy of the record set the month before. Last...
by Stan Phelps | Jan 4, 2022 | Green Goldfish
Is the customer always right?At Stew Leonards, they always are. The world’s largest dairy store lives by two rules that are literally written in stone:1. The Customer is Always Right2. If the Customer is Ever Wrong… ReRead Rule 1Today I stopped by the...
by Stan Phelps | Dec 15, 2021 | Green Goldfish, Pink Goldfish
Patagonia is closing both its offices and retail stores between December 25th and January 1st. See the sign below. They share, “We’re giving our employees a break with some paid time off.”Hat tip to the Founder of Girls Who Code Reshma Saujani for...
by Stan Phelps | Nov 8, 2021 | Green Goldfish
Are you prepared for the Great Resignation? Retention is the new black. Here are 11 Takeaways on Employee Engagement from Green Goldfish 2.0:1. It starts with engaged employees. Satisfied employees lead to satisfied customers. Long-term employees lead to long-term...