by Stan Phelps | Apr 18, 2024 | Pink Goldfish
About 90% of customers at Al Condominio, a charming new Italian restaurant in Verona, are taking advantage of the unique offer. In an article in The Guardian, owner Angelo Lella shared the reasoning behind the strategy… “We wanted to open a restaurant that was...
by Stan Phelps | Feb 3, 2023 | Blue Goldfish
My conversation with ChatGPT about my favorite subjects: Stan: What is a differentiated experience or DX? ChatGPT: Differentiated Experience (DX) is a term used to describe the creation of unique, personalized and memorable experiences for customers, aimed at...
by Stan Phelps | Sep 29, 2022 | Customer Experience, Purple Goldfish
Honored to be a guest of Bernie Borges of iQor on Episode 60 of the “Digitally Irresistible” podcast. Watch the episode here: Bernie and I talked about the I.D.E.A. framework for creating a differentiated experience (DX). I...
by Stan Phelps | Jun 28, 2022 | Pink Goldfish
TikTok is LAME. How Khabane Lame became the most followed user on TikTok without saying a word…First off, he’s not lame. His last name is pronounced LAH-MAY. He uses a shortened version of his first name Khaby. And he has 144.4 million followers.Khaby is a 22-year-old...
by Stan Phelps | Jun 2, 2022 | Purple Goldfish
The phrase “romanticize your life” was popularized during the pandemic.The concept according to an article by Christina Caron in The New York Times,”… asks us to appreciate what we have right in front of us and to live with intention, no matter...
