Customer Service

Lego

A bricktastic response from the LEGO Group when a customer reached out about a missing bag of pieces for his set

“This must be the work of Lord Vader!” This was the response from the LEGO Group when a customer reached out about a missing bag of pieces for his set. And it wasn’t an ordinary set. Jason Aten shared the story of how John purchased the Star Wars Mos Eisley set in Inc. Magazine. It

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TVH

Billboard: “Sorry, our entire budget went to excellent customer service.”

Billboard: “Sorry, our entire budget went to excellent customer service.” That’s the copy with a broken image icon on a billboard in Belgium. Credit to TVH Parts Co. for the creative outdoor execution. For background, TVH is the world’s largest distributor of material handling spare parts and accessories. Shoutout to Zvi Baida for posting the

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