by Stan Phelps | Sep 3, 2021 | Purple Goldfish
Friday Trivia Trifecta: 1. What did Mark Twain say was a word worth traveling to New Orleans to get? 2. What’s the origin of the Baker’s Dozen? 3. Why are donut boxes pink?Background: Good friend and fellow speaker Tom Triumph was in New Orleans two weeks...
by Stan Phelps | Sep 1, 2021 | Purple Goldfish
DELETES FACEBOOK, LEAVES SOCIAL MEDIA, MOVES TO HIMILAYAS, PIGEON DELIVERS NOTE…”Hi, this is Steve from Sweetwater, just reaching out to make sure you are satisfied with the guitar picks you ordered in the eighth grade. If there is any way I can further...
by Stan Phelps | Aug 6, 2021 | Purple Goldfish
What’s the easiest way to grow your business? It’s selling new items to existing customers. The challenge is that our current customers only know, on average, 20 percent of our capabilities. So, what’s the solution? It’s almost too simple....
by Stan Phelps | Jun 28, 2021 | Purple Goldfish
Warning: This post contains a BIG ASS lesson. Big Ass Fans makes … well, pretty big fans. The first fan nearly two decades ago spanned 20 feet. The company prides itself on being customer-focused and having a direct line to its industrial, agricultural,...
by Stan Phelps | Jun 23, 2021 | Purple Goldfish
Throw-ins are the most classic form of lagniappe (a little something extra) and one of the easiest types of Purple Goldfish to implement. Five Guys Enterprises is a hall of fame example of doing the little things to take care of the customer and honor the...
