by Stan Phelps | Sep 22, 2022 | Red Goldfish
In “Red Goldfish – Motivating Sales and Loyalty Through Shared Passion and Purpose,” Graeme Newell and I feature how Chouinard started Patagonia and how the brand fits “The Protector” purpose archetype. The start was a figurative uphill...
by Stan Phelps | Sep 21, 2022 | Purple Goldfish
This question was posed by Lee Silverstein in a blog post. In his words, “You know it when you experience it, but sometimes it’s difficult to verbalize. I like to explain the difference as ‘great’ service is the type of service that you would tell...
by Stan Phelps | Sep 20, 2022 | Employee Satisfaction, Green Goldfish
Three lessons of warmth from the life of Queen Elizabeth II. Why warmth? Because as we evolved as human beings, we developed skills integral to our survival. One of those was the ability to make snap judgments about our surroundings with a high degree of both speed...
by Stan Phelps | Sep 11, 2022 | Green Goldfish
September 6th, 2022 was the day when many companies have dictated that workers need to return to the office. Many workers have been remote over the last two years due to the global pandemic. Many have gotten used to work-from-home. Namely less stress and greater...
by Stan Phelps | Sep 10, 2022 | Pink Goldfish
The first is from Jennifer Cohen. Jen shares a brilliant insight on TikTok. Her podcast guest tells the story about a friend who was struggling with online dating. Her profile pictures were good. She was attractive, but she wasn’t getting past a third date. Her...