by Stan Phelps | Sep 8, 2021 | Purple Goldfish
What’s the happiest animal on Earth? Coach Ted Lasso poses this question to Sam Obisanya.Haven’t seen the show? For background, Sam is a young Nigerian right-back for AFC Richmond. He’s struggling to find his footing and he’s hard on himself...
by Stan Phelps | Jul 22, 2021 | Pink Goldfish
Have you ever been disappointed with a hotel stay because you didn’t receive a poolside popsicle? I now am.Yesterday, David Rendall and I stopped by the Magic Castle Hotel in West Hollywood. We feature the hotel in Pink Goldfish 2.0.When was the last time you...
by Stan Phelps | Jul 20, 2021 | Pink Goldfish
“True differentiation is rarely a function of well-roundedness; it is typically a function of lopsidedness.”Harvard Business School Professor Youngme Moon shared this truth in the book, “Different: Escaping the Competitive Herd.” Lopsiding is the...
by Stan Phelps | Jul 16, 2021 | Purple Goldfish
“Your brand is no longer what you tell people it is. It’s the differentiated experience [DX] your customer has, how they feel about it, and, most importantly, what they tell others about their experience.” Great brands know their customers and create a...
by Stan Phelps | Jul 15, 2021 | Purple Goldfish
Note to the C-Suite: “Your culture is no longer what you tell employees it is. It’s the differentiated experience [DX] your team members have, how they feel about it, and most importantly, what they tell others about their experience.” Some years...
