Coach Bruce Arians told his staff he would fire them for missing their kids’ events. The Super Bowl winner took over in Tampa Bay in 2019 and laid down the rule early. He recently shared the strict rule with journalist Peter King,

“I told my coaches in our first meeting, ‘If you miss a ballgame, a recital, anything to do with your children, I’ll fire you.’ Because I missed a lot of mine. And those years don’t come back.”

Thanks to Jacki Nordman for bringing the interview to my attention. She is a working mom of 3-year-old twins and shared an article by Business Insider (link in comments).

Arians is tapping into a key element of employee engagement. The #GreenGoldfish of Flexibility.

Flexibility is about control, and everyone wants flex. According to the Center for Talent Innovation’s research, if there’s one work perk that rises above the rest, it’s flexible work arrangements. The study showed that 87% of boomers and 89% of millennials cite flex as important.

HubSpot found that 45% of millennials would choose work flexibility over pay.

Takeaway – Family first. Be like Bruce and SFCU. Schools Financial Credit Union has a program called School Activities Leave. Employees may take off up to 40 hours per year for participation in a child’s school activity.

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Stan Phelps walks the walk. He stands out in the sea of sameness by modeling his own Differentiated Experience (DX) message: Differentiation isn’t just about what you say, it’s about what you do and, more importantly, how and why you do it. Stan leverages his unique collection of 5,000+ case studies on customer, employee, and brand experience to engage audiences with informative learning-based experiences. He believes purposeful DX wins the hearts of employees and customers, and differentiation ultimately boosts loyalty, retention, referrals, and results.

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