Your brand today is no longer what you tell people it is. Your brand is what your customer experiences, how they feel about that experience, and most importantly… … your brand is what your customer tells others about their experience. It used to be that your brand was your promise. But in the words of […]
Your brand today is no longer what you tell people it is Read More »
YOU CANʼT LOSE WHAT YOU DONʼT HAVE. When you present, your audience’s attention must be earned. And that starts with the very first words out of your mouth. How you open is a critical component of any speaking engagement. Forbes says that you make a first impression in just seven seconds. By the time you
The audience and their attention when presenting Read More »
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Stan Phelps, CSP® is a keynote speaker and workshop leader who helps brands stand out, engage teams, and drive lasting impact through innovation.
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