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How do you differentiate good service from great service?

How do you differentiate good service from great service?

by Stan Phelps | Sep 21, 2022 | Purple Goldfish

This question was posed by Lee Silverstein in a blog post. In his words, “You know it when you experience it, but sometimes it’s difficult to verbalize. I like to explain the difference as ‘great’ service is the type of service that you would tell...

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