Nothing short of exceptional.
“Stan Phelps's keynote presentation at the Association for Test Publishers Innovations in Testing convention was nothing short of exceptional. His insightful exploration of Customer Experience and emphasis on the significance of small moments resonated brilliantly with our diverse audience...making it one of the most memorable keynote addresses in recent years.”
Program Chair, Association of Test Publishers
I challenge audiences to think differently by exploring opportunities to be successful in tomorrow’s changing world.
An energizing and motivating presentation
"Stan opened our district teacher convocation with an energizing and motivating presentation on each one's role in the success of our schools. He encouraged our administrators and teachers to focus on relationships and building on our uniqueness as we serve our families."
Superintendent of School, Diocese of Youngstown
Entertaining, educating and thought-provoking!
"Stan's an engaging instructor who shared relevant content about journey mapping with our team. Each attendee walked away with hands-on application to an area of the business they can impact. His presentation style is entertaining, educating and thought-provoking!"
Marketing Operations Manager, Pampered Chef
A dynamic speaker who has an excellent storytelling style that keeps his audience engaged from start to finish
"I was fortunate to have Stan speak to our employees at Guinness World Records. He is a dynamic speaker who has an excellent storytelling style that keeps his audience engaged from start to finish. Along with his impressive business acumen, Stan allows his audience members to come way with actionable items once they return to the office."
VP of Marketing, Guinness World Records
Each time he presents well and delivers engaging and relevant content
"We have had Stan Phelps speak to our TSMC twice over the last few years. Each time he presents well and delivers engaging and relevant content to motivate and inspire our group of sales and marketing professionals. We look forward to a future return."
Director of Marketing, HBA Wake
Stan did an outstanding job presenting at our winter conference in front of 200 of our members
"Stan did an outstanding job presenting at our winter conference in front of 200 of our members. He was very polished and covered a very technical topic with relevant examples that made it easy for even the non-technical audience to understand. He was great to work with and we would definitely work with him again in the future events."
Director of Cooperative Development, Ohio’s Electric Cooperatives
A high energy, knowledgeable speaker who I would recommend to any group
"Stan Phelps is a high energy, knowledgeable speaker who I would recommend to any group. Stan is very personable and engages the audience very well. His approach provides a forum for attendees to learn from him and each other."
Executive Director, NEFA
Would absolutely recommend Stan for those seeking a dynamic speaker
"We hired Stan to keynote our annual North American Marketing Summit for Roche Diabetes. Our Marketing team covers multiple customer types, from patient (end-users) to Payers, from Healthcare Professionals to self-funded Employers. Add in the representation of two unique countries - Canada and the US, and you have a relatively complex and diverse set of challenges our team faces. Despite that, Stan was able to find very pertinent common ground for all the Marketers in the room, challenging them in the areas of loyalty and retention by driving differentiation. Would absolutely recommend Stan for those seeking a dynamic speaker who will help push their teams to higher levels"
Director of Customer and Product Marketing, Roche
He made the presentation interactive, engaging, humorous and upbeat
"Stan delivered an incredible keynote at our Leadership Impact Summit for a large global audience. His presentation on Engagement and Recognition captivated our leaders as it was truly customized to our audience based on Stan's excellent preparation. Stan not only nailed the delivery of the material, he made the presentation interactive, engaging, humorous and upbeat. I truly enjoyed the opportunity to work with Stan and his Business Manager and will be looking to use Stan for future events."
Talent Development Manager, Caterpillar
An outstanding experience for all
"Stan was the keynote speaker at our annual customer success conference in August. Stan's enlightening presentation, "Standing Out in a Sea of Sameness" motivated the customer success team to think about how they could take it to the next level in the way they serve their own customers. Everyone walked away rejuvenated and even more excited about their team and company. Stan was wonderful and easy to work with. He was very committed to our team and to me in helping to create an outstanding experience for all."
Manager, Client Success, Relias
Engaging and applicable
"Stan is able to make the changes that are affecting every business understandable and pertinent. His road map for tackling the challenges of today's business climate is engaging and applicable."
President, Vann York Auto Group
Insightful and we got some good takeaways
"Stan did a great job and I've gotten a lot of positive feedback from the team. It was insightful and we got some good takeaways from the workshop."
US Marketing Director, Reliance Worldwide
Everyone was engaged
"Thank you Stan. Everyone was engaged and really enjoyed the session."
Director, Marketing Communications, AvMed
With 250+ client reviews, Stan is the most recommended speaker on eSpeakers
Here's what event organizers and audience members are saying about his keynote presentations, workshops and GOLDFISH TANKS
He was a big hit with current students and alumni alike
"Mr. Phelps was the keynote speaker at the Marist School of Management Graduate Student and Alumni Leadership Weekend at West Point. He was a big hit with current students and alumni alike. His talk about leadership lessons from the Goldfish Series of books was spot on with the audience."
Dean – School of Management, Marist College
Absolutely amazing!
"Stan was absolutely amazing! He had everyone so engaged throughout his presentation and used real-life stories to keep it interesting. We were presenting to dental offices, so he even tailored his presentation to focus on the patient experience specifically in healthcare. I would recommend him to everyone!"
Marketing Coordinator, Bovenizer & Baker Orthodontists
An amazing all-day session for us on building differentiation through customer experience design
"Stan was captivating speaker and knew how to connect with his audience in our session. Stan delivered an amazing all-day session for us on building differentiation through customer experience design. He made the content relevant to our organization so that we could put the framework easily into practice. He is a great storyteller and can balance how his content can become action to drive business outcomes."
Senior Marketing Manager, Children International
Especially appreciated the interactive methods Stan used to make the message "real."
"Stan Phelps addressed the principals of the Catholic schools in the Archdiocese of Dubuque Iowa. His message resonated with them as he provided the information regarding the "extras" in customer service. Everything in the presentation had applicability to their roles. I have heard from many of the attendees giving the day very positive reviews. Especially appreciated was the interactive methods Stan used to make the message "real.""
Associate Director of Education, Archdiocese of Dubuque
Not only was Stan a pleasure to work with in planning the event, but the attendees also thoroughly enjoyed learning from him
"Stan Phelps presented to the Charleston chapter of the American Marketing Association on the topic, "Little Things Make the Biggest Difference in Customer Experience." Stan's engaging presentation style helped us all to see how we can "give little unexpected extras" so that our customers have an exceptional experience. Not only was Stan a pleasure to work with in planning the event, but the attendees also thoroughly enjoyed learning from him."
Director of Programming, AMA Charleston
I would give the highest of recommendations for Stan to speak at any event
"Stan was an absolute pleasure to work with and listen to during the Lincoln AMA monthly luncheon. His topic was captivating and kept the audience engaged and wanting more, plus the responses from the audience following the event were very positive. I would give the highest of recommendations for Stan to speak at any event and am looking forward to the next one I am able to attend and/or attend."
VP of Programming, AMA Lincoln
Highly recommend Stan for your next event!
"AMA Wichita always looks forward to Stan's presentations and workshops, which are as informative as they are entertaining. His keen insights and rock-solid Pink Goldfish framework empowered us to take a new look at competitive positioning and market differentiation, encouraging us to celebrate and capitalize on our individual and organizational differences. I highly recommend Stan for your next event!"
Past President, AMA Wichita
He was no doubt the best speaker our organization has had in years
"Stan Phelps is a a whip-smart, trivia-spouting, game-playing knowledge machine who gets to the core sensibility and psychology of what it means to be different, weird, and flat-out better. Book Stan if you want your organization to learn, laugh and leave with a better sense of who they are and how they can be better communicators, marketers and people. He was no doubt the best speaker our organization has had in years."
VP of Programming, AMA OKC
Dynamic, engaging presentation
"Everyone at our training today was very impressed with your dynamic, engaging presentation and ability to generate interest and thought-provoking activities around our business."
Manager – Digital Marketing, ANA Member Organization
Enthusiasm, expertise, and professionalism
"Thank you again Stan for your enthusiasm, expertise, and professionalism. Your efforts were greatly appreciated by the franchisees and the team."
Area Developer, Liberty Tax
Find Your Best-Match Program
With over 18 possible keynote speaking presentations, workshops, and GOLDFISH TANK programs available to meet your ever-evolving needs, I’ve created this 2-minute, 6-question quiz to help you understand which program is best for you and your audience.
A high energy, knowledgeable speaker who I would recommend to any group
"Stan Phelps is a high energy, knowledgeable speaker who I would recommend to any group. Stan is very personable and engages the audience very well. His approach provides a forum for attendees to learn from him and each other."
Executive Director, NEFA
Stan did an outstanding job presenting at our winter conference in front of 200 of our members
"Stan did an outstanding job presenting at our winter conference in front of 200 of our members. He was very polished and covered a very technical topic with relevant examples that made it easy for even the non-technical audience to understand. He was great to work with and we would definitely work with him again in the future events."
Director of Cooperative Development, Ohio’s Electric Cooperatives
Each time he presents well and delivers engaging and relevant content
"We have had Stan Phelps speak to our TSMC twice over the last few years. Each time he presents well and delivers engaging and relevant content to motivate and inspire our group of sales and marketing professionals. We look forward to a future return."
Director of Marketing, HBA Wake
A dynamic speaker who has an excellent storytelling style that keeps his audience engaged from start to finish
"I was fortunate to have Stan speak to our employees at Guinness World Records. He is a dynamic speaker who has an excellent storytelling style that keeps his audience engaged from start to finish. Along with his impressive business acumen, Stan allows his audience members to come way with actionable items once they return to the office."
VP of Marketing, Guinness World Records
Entertaining, educating and thought-provoking!
"Stan's an engaging instructor who shared relevant content about journey mapping with our team. Each attendee walked away with hands-on application to an area of the business they can impact. His presentation style is entertaining, educating and thought-provoking!"
Marketing Operations Manager, Pampered Chef
An energizing and motivating presentation
"Stan opened our district teacher convocation with an energizing and motivating presentation on each one's role in the success of our schools. He encouraged our administrators and teachers to focus on relationships and building on our uniqueness as we serve our families."
Superintendent of School, Diocese of Youngstown
A great choice as our keynote speaker for our annual event
"Stan was a great choice as our keynote speaker for our annual event. He started the conference off with energy, enthusiasm, and strategically-placed comedic relief. Not only did he provide a nice little booklet to summarize his material, he handed out gifts for participation, and offered a free e-book to attendees."
Conference Director, VA SMPS
Stan is fun and engaging as a speaker and truly takes the time to understand his audience
"Stan is fun and engaging as a speaker and truly takes the time to understand his audience. We have booked Stan a couple of times now, and I know our members would welcome him again. If you are looking for an outstanding speaker that can grab the audience's attention, then without hesitation, we recommend Stan."
President & CEO, BC Economic Development Association
Compelling and high energy
"Stan's Purple Goldfish workshop was compelling and high energy. My team left feeling jazzed and eager to put into practice what they learned and discussed. Because the concepts and stories were so relevant to our entire organization, we're bringing Stan back to keynote our annual North America Sales/Marketing/Customer Service meeting this summer."
VP of Marketing, Formica
Engaging and entertaining
"Stan Phelps? Hmmm…. Let's see. Provocative , forward-looking insights? CHECK Practical ideas backed with real-world credibility? CHECK Engaging and entertaining presentation? CHECK It's easy to recommend a speaker who checks all the boxes, but the "little something extra" is that Stan is a true professional and extremely easy to work with."
SVP, Marketing & Business Development, California Grocers Association
He quickly captures the attention of an audience
"Stan is a master presenter that I have had the pleasure of working with around the topic customer experience as a competitive differentiator and an essential element of business success. He quickly captures the attention of an audience and drives their passion through stories that we all can readily relate to."
Founder, CX Partners
It is such a pleasure working with Stan and I definitely recommend him to organizations who look for an inspirational, motivational and engaging Speaker
"Stan Phelps have visited the Kingdom of Bahrain the first time in 2015 when we engage him to speak with The Bahrain Telecommunications Company (Batelco) Senior Management Team. Since then he has visited Bahrain every year to speak to variety of our Clients. Stan has a unique way of engaging with his audience by giving real life examples and interacting in a fun engaging and a value adding way. It is such a pleasure working with Stan and I definitely recommend him to organizations who look for an inspirational, motivational and engaging Speaker with an International Exposure."
General Manager, EMIC Training
Every time we do business together, Something amazing happens in the world!
When we complete a GOLDFISH TANK, we give 1001 days of clean water to school children
When we complete a GLOBAL engagement, we give 365 days of clean water access in Peru, 120 days of learning aids in Malaysia, and 50 days of business training for women in Malawi
