Nothing short of exceptional.
“Stan Phelps's keynote presentation at the Association for Test Publishers Innovations in Testing convention was nothing short of exceptional. His insightful exploration of Customer Experience and emphasis on the significance of small moments resonated brilliantly with our diverse audience...making it one of the most memorable keynote addresses in recent years.”
Program Chair, Association of Test Publishers
I challenge audiences to think differently by exploring opportunities to be successful in tomorrow’s changing world.










































Always leaves you feeling inspired and motivated to do more
"Stan is a terrific presenter, storyteller and speaker. Very engaging. Easy to follow. Always leaves you feeling inspired and motivated to do more. Most importantly to me, Stan is a really good THINKER. He thinks abstractly as well as concretely. He thinks different. He sees things that most people don't see and, because he is such a good writer and presenter, he then is able to help other people think different, too. Who could ask for more?"
Event Director, MiX18
Stan kickstarts creativity for business people who want to better their business and take things to a new level
"Stan captivates audiences and delivers valuable insight in the form of engaging stories making people feel connected. He has great presence and energy and the feedback we got from his presentation was formidable. Not only did he share interesting information but the audience left inspired with new ideas for their own businesses. Inspirational, motivational - Stan kickstarts creativity for business people who want to better their business and take things to a new level."
Director, Ogilvy Insurance
100% of those surveyed agreed he was an engaging speaker
"Stan attracted a near sellout crowd for AMA Triangle and did not disappoint. In fact, 100% of those surveyed agreed he was an engaging speaker and it's easy to see why — he's whip smart, funny + presents content in a way that's easy to understand. I highly recommend him."
VP of Programming, AMA Triangle
His subject matter mastery captivate audiences and his speaking take-aways inspire action
"Stan Phelps owns the room when he speaks. His well-crafted and on-target messages, his own brand of humor, and his subject matter mastery captivate audiences and his speaking take-aways inspire action. He had our group 100% engaged and excited."
Chair – Business Alliance, City Club Raleigh
Stan is one of the most engaging speakers we have ever had
"We were very fortunate to have Stan present to our group. Stan is one of the most engaging speakers we have ever had. He immediately connected with our group and shared valuable insights and related to customer experience. After the event, our membership agreed that we all took away valuable lessons that we could apply to our business. I wish we could have him present every month!"
Board Member, Indianapolis B2B Marketers
Your presentation was outstanding!
"Thank you for being our keynote speaker in Nashville and your presentation was outstanding! We continue to receive notes from our customers and so many commented to us, on how your presentation made them think about their business and customer service."
VP of Sales, Truck Accessories Group
Stan's presentation really resonated with our group, which was primarily comprised of engineers
"Stan's presentation really resonated with our group, which was primarily comprised of engineers. So, much so that I received additional requests from members of the group to participate in our company's "Big Read" of "What's Your Purple Goldfish." Direct quotes I received from attendees include, "Stan was incredible!!! And, very inspiring." "Stan was a top notch presenter and I was thrilled to see MSA willing to go outside the norm for these sessions.""
Director of Client Services, MSA Professional Services
Stan has become our go-to guy for improving our customer service
"Stan, not only talks about value added benefits in Purple Goldfish, but he himself adds a large dose of lagniappe in all he gives his audience. Stan's presentation gave great examples to the teachers in our diocese, but more so, his willingness to share stories, anecdotes, answer questions and be present to our staff was even more significant. Stan has become our go-to guy for improving our customer service and has forged the path to our schools becoming community-centered and aware."
Superintendent, Diocese of Wheeling-Charleston
Stan took advantage of the technology his studio offered and delivered a high-quality program that was just as good as being in person
"This is my organization's second time working with Stan and the experience was as smooth and easy as the first time. Stan worked with us on a program that fit our group's needs and tooled and tailored his presentation to adapt to a virtual environment. This was not your typical PowerPoint webinar presentation. Stan took advantage of the technology his studio offered and delivered a high-quality program that was just as good as being in person."
Programming Team, Commonwealth Association of Financial Professionals
Absolutely recommend Stan for any organization that wants an energized and happy audience!!
"Stan Phelps was an absolute pleasure to work with in the planning stages of our conference and he was brilliant in the delivery of his content. The message was powerful and right on point. I would absolutely recommend Stan for any organization that wants an energized and happy audience!!"
Executive Director, Association Executives of North Carolina
The trifecta of a great speaker - he has excellent content and delivery, plenty of industry credibility and is a joy to work with every time
"Stan Phelps is the trifecta of a great speaker - he has excellent content and delivery, plenty of industry credibility and is a joy to work with every time. He is extremely passionate about helping companies differentiate themselves in the market and provide exceptional customer experiences and does this with a unique delivery style. Whether he is working with a small group or in front of a large audience, Stan knows how to truly reach people and challenge their thinking."
Director, Business Partnerships, ASU Center for Service Excellence
His virtual delivery was engaging, insightful and entertaining
"Stan was scheduled as our keynote for an in-person conference in March of 2020. You can likely surmise what happened next. He was so flexible and accommodating each time we needed to reschedule and supported us in changing the format of our sessions. His virtual delivery was engaging, insightful and entertaining- despite it being remote. Stan's ability to grab your attention with his storytelling is a true skill that not all speakers possess. He connected with our leadership teams to drive home the importance of engagement and retention of our employees, especially in times of adversity. We look forward to continuing our partnership."
Executive Director, Bright Horizons
With 250+ client reviews, Stan is the most recommended speaker on eSpeakers
Here's what event organizers and audience members are saying about his keynote presentations, workshops and GOLDFISH TANKS
A very engaging keynote address... the perfect way to kick-off our inMomentum conference
"Stan gave a very engaging keynote address to our customers and it was the perfect way to kick-off our inMomentum conference. Stan uses his experience to communicate the impact of embracing what makes us, our brands and organizations unique and how we can leverage that uniqueness to stand out in a loud and cluttered world. He creates such a positive energy within his audience and takes the time to chat with them and make their experience memorable. I wouldn't hesitate to hire Stan at a future inMotionNow event."
Chief Business Officer, inMotionNow
His keynote was one of the highlights our entire 3 day summit
"I booked Stan to give a keynote to my global demand generation team about the value of building a quality customer experience. Stan was phenomenal. His keynote was one of the highlights our entire 3 day summit. Stan is both knowledgeable and engaging. He tailored the content of his presentation to the challenges of our organization and our team walked away energized and excited to apply the techniques he covered. I'd book him again in a heartbeat"
Director Demand Generation, Solarwinds MSP
He inspired and energized the crowd and made a huge impact on our dealers
"Stan Phelps was a great addition to our line up of speaker at our National Dealer Meeting. He was very engaging and went out of his way to be a part of our festivities. He inspired and energized the crowd and made a huge impact on our dealers. Stan - I have had several dealers share with me how you inspired them to be different in their local markets. I also had several dealers share with me their Lagniappe ideas they have implemented. Thank you for challenging us to think differently and help them make a memorable difference with their customers. Thank you!"
National Marketing Manager, Gibraltar Industries
We received rave reviews from our customers
"Stan presented at our annual INTERACT user's conference. When you have over 300 people in attendance, it's hard to deliver a message that will resonate with everyone there in a dynamic, interactive way. But Stan Phelps did just that. We received rave reviews from our customers—many customers were asking Stan about how to get his Goldfish book and coming to him for advice on some of their business initiatives and challenges. Now, we're just looking for other events so we can have Stan back!"
Director, Strategic Planning & Business Development, Ricoh USA
It is such a pleasure working with Stan and I definitely recommend him to organizations who look for an inspirational, motivational and engaging Speaker
"Stan Phelps have visited the Kingdom of Bahrain the first time in 2015 when we engage him to speak with The Bahrain Telecommunications Company (Batelco) Senior Management Team. Since then he has visited Bahrain every year to speak to variety of our Clients. Stan has a unique way of engaging with his audience by giving real life examples and interacting in a fun engaging and a value adding way. It is such a pleasure working with Stan and I definitely recommend him to organizations who look for an inspirational, motivational and engaging Speaker with an International Exposure."
General Manager, EMIC Training
He quickly captures the attention of an audience
"Stan is a master presenter that I have had the pleasure of working with around the topic customer experience as a competitive differentiator and an essential element of business success. He quickly captures the attention of an audience and drives their passion through stories that we all can readily relate to."
Founder, CX Partners
Engaging and entertaining
"Stan Phelps? Hmmm…. Let's see. Provocative , forward-looking insights? CHECK Practical ideas backed with real-world credibility? CHECK Engaging and entertaining presentation? CHECK It's easy to recommend a speaker who checks all the boxes, but the "little something extra" is that Stan is a true professional and extremely easy to work with."
SVP, Marketing & Business Development, California Grocers Association
Compelling and high energy
"Stan's Purple Goldfish workshop was compelling and high energy. My team left feeling jazzed and eager to put into practice what they learned and discussed. Because the concepts and stories were so relevant to our entire organization, we're bringing Stan back to keynote our annual North America Sales/Marketing/Customer Service meeting this summer."
VP of Marketing, Formica
Stan is fun and engaging as a speaker and truly takes the time to understand his audience
"Stan is fun and engaging as a speaker and truly takes the time to understand his audience. We have booked Stan a couple of times now, and I know our members would welcome him again. If you are looking for an outstanding speaker that can grab the audience's attention, then without hesitation, we recommend Stan."
President & CEO, BC Economic Development Association
A great choice as our keynote speaker for our annual event
"Stan was a great choice as our keynote speaker for our annual event. He started the conference off with energy, enthusiasm, and strategically-placed comedic relief. Not only did he provide a nice little booklet to summarize his material, he handed out gifts for participation, and offered a free e-book to attendees."
Conference Director, VA SMPS
Find Your Best-Match Program
With over 18 possible keynote speaking presentations, workshops, and GOLDFISH TANK programs available to meet your ever-evolving needs, I’ve created this 2-minute, 6-question quiz to help you understand which program is best for you and your audience.
We received rave reviews from our customers
"Stan presented at our annual INTERACT user's conference. When you have over 300 people in attendance, it's hard to deliver a message that will resonate with everyone there in a dynamic, interactive way. But Stan Phelps did just that. We received rave reviews from our customers—many customers were asking Stan about how to get his Goldfish book and coming to him for advice on some of their business initiatives and challenges. Now, we're just looking for other events so we can have Stan back!"
Director, Strategic Planning & Business Development, Ricoh USA
He inspired and energized the crowd and made a huge impact on our dealers
"Stan Phelps was a great addition to our line up of speaker at our National Dealer Meeting. He was very engaging and went out of his way to be a part of our festivities. He inspired and energized the crowd and made a huge impact on our dealers. Stan - I have had several dealers share with me how you inspired them to be different in their local markets. I also had several dealers share with me their Lagniappe ideas they have implemented. Thank you for challenging us to think differently and help them make a memorable difference with their customers. Thank you!"
National Marketing Manager, Gibraltar Industries
His keynote was one of the highlights our entire 3 day summit
"I booked Stan to give a keynote to my global demand generation team about the value of building a quality customer experience. Stan was phenomenal. His keynote was one of the highlights our entire 3 day summit. Stan is both knowledgeable and engaging. He tailored the content of his presentation to the challenges of our organization and our team walked away energized and excited to apply the techniques he covered. I'd book him again in a heartbeat"
Director Demand Generation, Solarwinds MSP
A very engaging keynote address... the perfect way to kick-off our inMomentum conference
"Stan gave a very engaging keynote address to our customers and it was the perfect way to kick-off our inMomentum conference. Stan uses his experience to communicate the impact of embracing what makes us, our brands and organizations unique and how we can leverage that uniqueness to stand out in a loud and cluttered world. He creates such a positive energy within his audience and takes the time to chat with them and make their experience memorable. I wouldn't hesitate to hire Stan at a future inMotionNow event."
Chief Business Officer, inMotionNow
Enthusiasm, expertise, and professionalism
"Thank you again Stan for your enthusiasm, expertise, and professionalism. Your efforts were greatly appreciated by the franchisees and the team."
Area Developer, Liberty Tax
Dynamic, engaging presentation
"Everyone at our training today was very impressed with your dynamic, engaging presentation and ability to generate interest and thought-provoking activities around our business."
Manager – Digital Marketing, ANA Member Organization
He was no doubt the best speaker our organization has had in years
"Stan Phelps is a a whip-smart, trivia-spouting, game-playing knowledge machine who gets to the core sensibility and psychology of what it means to be different, weird, and flat-out better. Book Stan if you want your organization to learn, laugh and leave with a better sense of who they are and how they can be better communicators, marketers and people. He was no doubt the best speaker our organization has had in years."
VP of Programming, AMA OKC
Highly recommend Stan for your next event!
"AMA Wichita always looks forward to Stan's presentations and workshops, which are as informative as they are entertaining. His keen insights and rock-solid Pink Goldfish framework empowered us to take a new look at competitive positioning and market differentiation, encouraging us to celebrate and capitalize on our individual and organizational differences. I highly recommend Stan for your next event!"
Past President, AMA Wichita
I would give the highest of recommendations for Stan to speak at any event
"Stan was an absolute pleasure to work with and listen to during the Lincoln AMA monthly luncheon. His topic was captivating and kept the audience engaged and wanting more, plus the responses from the audience following the event were very positive. I would give the highest of recommendations for Stan to speak at any event and am looking forward to the next one I am able to attend and/or attend."
VP of Programming, AMA Lincoln
Not only was Stan a pleasure to work with in planning the event, but the attendees also thoroughly enjoyed learning from him
"Stan Phelps presented to the Charleston chapter of the American Marketing Association on the topic, "Little Things Make the Biggest Difference in Customer Experience." Stan's engaging presentation style helped us all to see how we can "give little unexpected extras" so that our customers have an exceptional experience. Not only was Stan a pleasure to work with in planning the event, but the attendees also thoroughly enjoyed learning from him."
Director of Programming, AMA Charleston
Especially appreciated the interactive methods Stan used to make the message "real."
"Stan Phelps addressed the principals of the Catholic schools in the Archdiocese of Dubuque Iowa. His message resonated with them as he provided the information regarding the "extras" in customer service. Everything in the presentation had applicability to their roles. I have heard from many of the attendees giving the day very positive reviews. Especially appreciated was the interactive methods Stan used to make the message "real.""
Associate Director of Education, Archdiocese of Dubuque
An amazing all-day session for us on building differentiation through customer experience design
"Stan was captivating speaker and knew how to connect with his audience in our session. Stan delivered an amazing all-day session for us on building differentiation through customer experience design. He made the content relevant to our organization so that we could put the framework easily into practice. He is a great storyteller and can balance how his content can become action to drive business outcomes."
Senior Marketing Manager, Children International
Every time we do business together, Something amazing happens in the world!
When we complete a GOLDFISH TANK, we give 1001 days of clean water to school children
When we complete a GLOBAL engagement, we give 365 days of clean water access in Peru, 120 days of learning aids in Malaysia, and 50 days of business training for women in Malawi