Nothing short of exceptional.
“Stan Phelps's keynote presentation at the Association for Test Publishers Innovations in Testing convention was nothing short of exceptional. His insightful exploration of Customer Experience and emphasis on the significance of small moments resonated brilliantly with our diverse audience...making it one of the most memorable keynote addresses in recent years.”
Program Chair, Association of Test Publishers
I challenge audiences to think differently by exploring opportunities to be successful in tomorrow’s changing world.
Dynamic, engaging presentation
"Everyone at our training today was very impressed with your dynamic, engaging presentation and ability to generate interest and thought-provoking activities around our business."
Manager – Digital Marketing, ANA Member Organization
Enthusiasm, expertise, and professionalism
"Thank you again Stan for your enthusiasm, expertise, and professionalism. Your efforts were greatly appreciated by the franchisees and the team."
Area Developer, Liberty Tax
A very engaging keynote address... the perfect way to kick-off our inMomentum conference
"Stan gave a very engaging keynote address to our customers and it was the perfect way to kick-off our inMomentum conference. Stan uses his experience to communicate the impact of embracing what makes us, our brands and organizations unique and how we can leverage that uniqueness to stand out in a loud and cluttered world. He creates such a positive energy within his audience and takes the time to chat with them and make their experience memorable. I wouldn't hesitate to hire Stan at a future inMotionNow event."
Chief Business Officer, inMotionNow
His keynote was one of the highlights our entire 3 day summit
"I booked Stan to give a keynote to my global demand generation team about the value of building a quality customer experience. Stan was phenomenal. His keynote was one of the highlights our entire 3 day summit. Stan is both knowledgeable and engaging. He tailored the content of his presentation to the challenges of our organization and our team walked away energized and excited to apply the techniques he covered. I'd book him again in a heartbeat"
Director Demand Generation, Solarwinds MSP
He inspired and energized the crowd and made a huge impact on our dealers
"Stan Phelps was a great addition to our line up of speaker at our National Dealer Meeting. He was very engaging and went out of his way to be a part of our festivities. He inspired and energized the crowd and made a huge impact on our dealers. Stan - I have had several dealers share with me how you inspired them to be different in their local markets. I also had several dealers share with me their Lagniappe ideas they have implemented. Thank you for challenging us to think differently and help them make a memorable difference with their customers. Thank you!"
National Marketing Manager, Gibraltar Industries
We received rave reviews from our customers
"Stan presented at our annual INTERACT user's conference. When you have over 300 people in attendance, it's hard to deliver a message that will resonate with everyone there in a dynamic, interactive way. But Stan Phelps did just that. We received rave reviews from our customers—many customers were asking Stan about how to get his Goldfish book and coming to him for advice on some of their business initiatives and challenges. Now, we're just looking for other events so we can have Stan back!"
Director, Strategic Planning & Business Development, Ricoh USA
It is such a pleasure working with Stan and I definitely recommend him to organizations who look for an inspirational, motivational and engaging Speaker
"Stan Phelps have visited the Kingdom of Bahrain the first time in 2015 when we engage him to speak with The Bahrain Telecommunications Company (Batelco) Senior Management Team. Since then he has visited Bahrain every year to speak to variety of our Clients. Stan has a unique way of engaging with his audience by giving real life examples and interacting in a fun engaging and a value adding way. It is such a pleasure working with Stan and I definitely recommend him to organizations who look for an inspirational, motivational and engaging Speaker with an International Exposure."
General Manager, EMIC Training
He quickly captures the attention of an audience
"Stan is a master presenter that I have had the pleasure of working with around the topic customer experience as a competitive differentiator and an essential element of business success. He quickly captures the attention of an audience and drives their passion through stories that we all can readily relate to."
Founder, CX Partners
Engaging and entertaining
"Stan Phelps? Hmmm…. Let's see. Provocative , forward-looking insights? CHECK Practical ideas backed with real-world credibility? CHECK Engaging and entertaining presentation? CHECK It's easy to recommend a speaker who checks all the boxes, but the "little something extra" is that Stan is a true professional and extremely easy to work with."
SVP, Marketing & Business Development, California Grocers Association
Compelling and high energy
"Stan's Purple Goldfish workshop was compelling and high energy. My team left feeling jazzed and eager to put into practice what they learned and discussed. Because the concepts and stories were so relevant to our entire organization, we're bringing Stan back to keynote our annual North America Sales/Marketing/Customer Service meeting this summer."
VP of Marketing, Formica
Stan is fun and engaging as a speaker and truly takes the time to understand his audience
"Stan is fun and engaging as a speaker and truly takes the time to understand his audience. We have booked Stan a couple of times now, and I know our members would welcome him again. If you are looking for an outstanding speaker that can grab the audience's attention, then without hesitation, we recommend Stan."
President & CEO, BC Economic Development Association
A great choice as our keynote speaker for our annual event
"Stan was a great choice as our keynote speaker for our annual event. He started the conference off with energy, enthusiasm, and strategically-placed comedic relief. Not only did he provide a nice little booklet to summarize his material, he handed out gifts for participation, and offered a free e-book to attendees."
Conference Director, VA SMPS
With 250+ client reviews, Stan is the most recommended speaker on eSpeakers
Here's what event organizers and audience members are saying about his keynote presentations, workshops and GOLDFISH TANKS
An engaging speaker
"Stan is an engaging speaker and his examples really back up the concepts in his Goldfish Series!"
Co-Conference Chair, AMA Cincinnati
Stan was everything we asked for and more
"Stan was everything we asked for and more. He delivered a laughter-filled keynote address with a powerful message about successfully marketing your business. He's an authority on branding and he leads by example with his own branding which is clever and memorable."
Director of Marketing & Education, Nuimage Dental Study Club
An engaging and energetic speaker whose enthusiasm is infectious
"Stan is a marvel! Not only is he super smart and up to date with current trends, he's also an engaging and energetic speaker whose enthusiasm is infectious. Stan spoke for us at the American Marketing Association New York Capital Region and we will always welcome him back anytime because he is such a professional and talented speaker."
VP of Programming, AMA New York Capital Region
Stan did an amazing job leading our annual year-end Managers conference and workshop
"Stan did an amazing job leading our annual year-end Managers conference and workshop. He took the time to understand our business and tailored his presentation to our business and culture. He kept our managers engaged and motivated throughout the day. His workshop helped us embrace our uniqueness while delivering a signature customer experience to stand out in business. His keynote address for all employees focused on how to increase happiness to drive business growth, productivity, and prosperity."
EVP of Operations, Syufy Enterprises
A great presenter and our local audience enjoyed his presentation
"Stan was a pleasure to work with and a professional at his work. He is a great presenter and our local audience enjoyed his presentation on the Blue Goldfish very much. It was a pleasure having him in Singapore."
Event Manager, DVELS (DaVinci Executive Leadership Summit)
We loved Stan's voice, energy, and message and highly recommend him
"This past June, Stan donated his time to come and give his Pink Goldfish presentation at our HOBY NC West youth leadership conference in Winston-Salem, NC. He truly helped to inspire North Carolina's next generation of young leaders and gave them excellent advice, perspective, and guidance for moving forward with their lives and their leadership. We loved Stan's voice, energy, and message and highly recommend him to anyone looking to be inspired!"
Programs Chair, HOBY NC WEST Youth Leadership Conference
For inspiring and timely content that your audiences will love, Stan Phelps is your man
"Stan Phelps always delivers practical content in an engaging manner. Our members participated in his Diamond Goldfish program - "Excel Under Pressure" learned actionable strategies to do their jobs better and turn challenges into powerful positive change. For inspiring and timely content that your audiences will love, Stan Phelps is your man."
Executive Director, MiPPA
One of the highest-rated speakers at our conference and I would love to have him speak again
"Stan spoke at our conference and was incredibly engaging and high energy. Our conference attendees were really in tune with Stan's message since they are customer service and experience professionals. He was one of the highest-rated speakers at our conference and I would love to have him speak again. He also practices his own message and has a knack for having everyone think he's speaking directly to them. Really personable and sincere. As a keynote speaker, he'd be a great choice for kicking off the conference day."
VP/Publisher, CRM Magazine | Information Today, Inc.
Highly recommended as a keynote for your next speaking event
"Stan was an absolute pleasure to work with when constructing a program for the Commonwealth Association for Financial Professionals. Stan was very attentive to the type of audience that was in attendance and tailored the program to meet our needs. Stan also went the extra mile in providing handouts and takeaways to provide as much value for the audience as possible and all while staying within our budget. The end result was an attention keeping and energetic program that made our event memorable. Highly recommended as a keynote for your next speaking event."
Programming Chair, CAFP
We look forward to having him back, our audience loved him!
"Stan Phelps recently spoke at an event for customer experience professionals on behalf of our company, a vendor in the space. Stan is charismatic and engaging and this comes to life on stage through storytelling, real-life examples and humor. He's easy to approach which leads to increased audience participation and willingness to share experiences and ask questions. As the author of the "Goldfish" series of books, he is an expert on a variety of topics and translates the written concepts well to a live audience. We look forward to having him back, our audience loved him!"
VP of Marketing, Confirmit
Find Your Best-Match Program
With over 18 possible keynote speaking presentations, workshops, and GOLDFISH TANK programs available to meet your ever-evolving needs, I’ve created this 2-minute, 6-question quiz to help you understand which program is best for you and your audience.
Your presentation was outstanding!
"Thank you for being our keynote speaker in Nashville and your presentation was outstanding! We continue to receive notes from our customers and so many commented to us, on how your presentation made them think about their business and customer service."
VP of Sales, Truck Accessories Group
Stan is one of the most engaging speakers we have ever had
"We were very fortunate to have Stan present to our group. Stan is one of the most engaging speakers we have ever had. He immediately connected with our group and shared valuable insights and related to customer experience. After the event, our membership agreed that we all took away valuable lessons that we could apply to our business. I wish we could have him present every month!"
Board Member, Indianapolis B2B Marketers
His subject matter mastery captivate audiences and his speaking take-aways inspire action
"Stan Phelps owns the room when he speaks. His well-crafted and on-target messages, his own brand of humor, and his subject matter mastery captivate audiences and his speaking take-aways inspire action. He had our group 100% engaged and excited."
Chair – Business Alliance, City Club Raleigh
100% of those surveyed agreed he was an engaging speaker
"Stan attracted a near sellout crowd for AMA Triangle and did not disappoint. In fact, 100% of those surveyed agreed he was an engaging speaker and it's easy to see why — he's whip smart, funny + presents content in a way that's easy to understand. I highly recommend him."
VP of Programming, AMA Triangle
Stan kickstarts creativity for business people who want to better their business and take things to a new level
"Stan captivates audiences and delivers valuable insight in the form of engaging stories making people feel connected. He has great presence and energy and the feedback we got from his presentation was formidable. Not only did he share interesting information but the audience left inspired with new ideas for their own businesses. Inspirational, motivational - Stan kickstarts creativity for business people who want to better their business and take things to a new level."
Director, Ogilvy Insurance
Always leaves you feeling inspired and motivated to do more
"Stan is a terrific presenter, storyteller and speaker. Very engaging. Easy to follow. Always leaves you feeling inspired and motivated to do more. Most importantly to me, Stan is a really good THINKER. He thinks abstractly as well as concretely. He thinks different. He sees things that most people don't see and, because he is such a good writer and presenter, he then is able to help other people think different, too. Who could ask for more?"
Event Director, MiX18
Everyone was engaged
"Thank you Stan. Everyone was engaged and really enjoyed the session."
Director, Marketing Communications, AvMed
Insightful and we got some good takeaways
"Stan did a great job and I've gotten a lot of positive feedback from the team. It was insightful and we got some good takeaways from the workshop."
US Marketing Director, Reliance Worldwide
Engaging and applicable
"Stan is able to make the changes that are affecting every business understandable and pertinent. His road map for tackling the challenges of today's business climate is engaging and applicable."
President, Vann York Auto Group
An outstanding experience for all
"Stan was the keynote speaker at our annual customer success conference in August. Stan's enlightening presentation, "Standing Out in a Sea of Sameness" motivated the customer success team to think about how they could take it to the next level in the way they serve their own customers. Everyone walked away rejuvenated and even more excited about their team and company. Stan was wonderful and easy to work with. He was very committed to our team and to me in helping to create an outstanding experience for all."
Manager, Client Success, Relias
He made the presentation interactive, engaging, humorous and upbeat
"Stan delivered an incredible keynote at our Leadership Impact Summit for a large global audience. His presentation on Engagement and Recognition captivated our leaders as it was truly customized to our audience based on Stan's excellent preparation. Stan not only nailed the delivery of the material, he made the presentation interactive, engaging, humorous and upbeat. I truly enjoyed the opportunity to work with Stan and his Business Manager and will be looking to use Stan for future events."
Talent Development Manager, Caterpillar
Would absolutely recommend Stan for those seeking a dynamic speaker
"We hired Stan to keynote our annual North American Marketing Summit for Roche Diabetes. Our Marketing team covers multiple customer types, from patient (end-users) to Payers, from Healthcare Professionals to self-funded Employers. Add in the representation of two unique countries - Canada and the US, and you have a relatively complex and diverse set of challenges our team faces. Despite that, Stan was able to find very pertinent common ground for all the Marketers in the room, challenging them in the areas of loyalty and retention by driving differentiation. Would absolutely recommend Stan for those seeking a dynamic speaker who will help push their teams to higher levels"
Director of Customer and Product Marketing, Roche
Every time we do business together, Something amazing happens in the world!
When we complete a GOLDFISH TANK, we give 1001 days of clean water to school children
When we complete a GLOBAL engagement, we give 365 days of clean water access in Peru, 120 days of learning aids in Malaysia, and 50 days of business training for women in Malawi
