Getting to the heart of your employees involves wellness. Little extras designed to support a healthy workplace and improve health outcomes. Because without health, we have nothing.

Part of being an effective leader is to stay in touch and manage the wellness of your team. In the past, that might have been accomplished through an “open door” policy.

In the book Green Goldfish 2.0, Lauren McGhee and I shared how organizations such as the Flour Bakery+Cafe have taken this ultra-seriously. None of their manager’s offices have doors.

Others such as the RAND Corporation maintain an open-door policy at all levels. Anyone can make an appointment with the CEO, exec team, or other VP’s.

But with remote working and/or in-person meeting constraints during a pandemic, you may be forced to find additional ways to connect and manage the wellness of your team.

Today, I gave a virtual presentation on employee engagement to Bright Horizons. During a few interviews to prepare for the session, I learned how they are using Virtual Office Hours once or twice a week during non-work hours. I thought it was a great idea for maintaining a connection and the spirit of an Open Door.

Question – How are you keeping your finger on the pulse of team wellness?

Follow me on Twitter or LinkedIn

Stan Phelps walks the walk. He stands out in the sea of sameness by modeling his own Differentiated Experience (DX) message: Differentiation isn’t just about what you say, it’s about what you do and, more importantly, how and why you do it. Stan leverages his unique collection of 5,000+ case studies on customer, employee, and brand experience to engage audiences with informative learning-based experiences. He believes purposeful DX wins the hearts of employees and customers, and differentiation ultimately boosts loyalty, retention, referrals, and results.

Find Stan’s in-person and virtual keynotes, workshops, and Goldfish tank programs at