Nothing short of exceptional.
“Stan Phelps's keynote presentation at the Association for Test Publishers Innovations in Testing convention was nothing short of exceptional. His insightful exploration of Customer Experience and emphasis on the significance of small moments resonated brilliantly with our diverse audience...making it one of the most memorable keynote addresses in recent years.”
Program Chair, Association of Test Publishers
I challenge audiences to think differently by exploring opportunities to be successful in tomorrow’s changing world.










































Meticulous preparation and flawless delivery
"Stan Phelps is an exceptional speaker who captivates our association members with his talent, charisma, and dynamic presentations. His repeated appearances, notably at our Fall Conference, have consistently left our audience thoroughly engaged and craving more. Stan's commitment to excellence is evident in his meticulous preparation and flawless delivery, reinforcing his status as a member favorite. As CEO of AENC, I eagerly anticipate Stan's future return to our stage, knowing that his professionalism and impactful presentations will continue to elevate our events."
CEO, Association Executives of North Carolina (AENC)
Outstanding information
"We used Stan as a speaker for our staff meeting. We chose Gray Goldfish as we have a multi-generational group. Outstanding information delivered in a way that helped us understand each other. This year we plan to use Stan again and have chosen the Green Goldfish to help us engage employees and reinforce culture."
Executive Assistant, Hitachi Energy
Captivating and insightful
"Stan Phelps delivers a captivating and insightful presentation in 'Pink Goldfish’, highlighting his expertise to make his presentation relatable for all types of businesses. His storytelling was effortless and on point, offering action items perfect for entrepreneurs and business owners. The audience was motivated and entertained throughout his engaging slide presentation and talk. I highly recommend Stan to any organization looking for actionable ways to stand out and make an impact."
President, Sales Savvy
Thank you for the extra-ordinary training session!
"Thank you so much for travelling all the way to Malaysia and delivering such a useful and engaging session. It was certainly in the spirit we intended. The buzz in the room was a great sign – the interaction, activities, case studies and finally close it with real life presentation was a bomb! Thank you for the extra-ordinary training session! We will see you again next year."
Program Director, Global People Strategies Asia
Awarmth and wit that filled the room
"Hosting Stan Phelps at our BHHS office for his 'Pink Goldfish' presentation was pure magic. In addition to his marketing expertise, he brought a warmth and wit that filled the room with laughter and inspiration. His stories were more than anecdotes, they were guiding lights, energizing and full of fresh insights. Ultimately, leaving everyone feeling confident to let our unique talents sparkle – reminding us that being real is the ultimate competitive advantage."
Broker, Berkshire Hathaway Home Services
We wholeheartedly recommend him
"We had an identified need to better communicate our team’s value using consistent and concise language. Stan not only provided us with effective communication tools but also skillfully guided us through a workshop where we could tailor these tools to our specific needs. His energy, responsiveness to our requirements, and evident mastery in his field were key factors in the success of the workshop. Overall, Stan's impact was highly positive, and we wholeheartedly recommend him for his valuable insights and facilitation skills."
Learning & Development | Digital Creative | Manager, Kenvue
Your team is going to love it
"From the very moment Stan 'takes the stage' ….. you know! Very specifically, you know that total professionalism in its most profound way is here. You know that this is not some ‘off-the-shelf’ talk but one specifically designed for you. And you know that your team is going to love it. Equally, you know you’re going to love the results that flow as a result of Stan Phelps taking the stage. Simply extraordinary."
Co-Founder, B1G1
A customized session that was highly relevant to our audience
"Stan delivered an engaging opening keynote for the Engage Summit! And he was wonderful to work with throughout the entire process. Stan's keynote focused on the purple and blue goldfish. His research allowed him to deliver a customized session that was highly relevant to our audience. I can’t recommend him enough!"
VP Marketing, Element 451
A virtual half-day workshop that actively engaged and inspired
"Stan is the total package – fusing deep expertise and his affable personality to engage and deliver content that is tailored to his audience and immediately implementable. In a recent workshop for our marketing team, he understood our challenges and our goals and packaged a virtual half-day workshop that actively engaged and inspired. What I heard most after the workshop from attendees: 'Stan was a great presenter – and I can actually use his insights on customer journey mapping."
Assistant Dean of Online Programs, West Virginia University
The delivery was informative yet very entertaining and engaging
"Stan’s Presentation Skills Workshop was very well received by our entire marketing/design team. The presentation was well crafted and full of helpful content and tips, and the delivery was informative yet very entertaining and engaging. The workshop was very relevant for all levels of our organization, and the activities sprinkled throughout the session gave the team immediate opportunities to practice the principles. Thanks for a great session!"
Sr. Marketing Director, The Gorilla Glue Company
Stan's energy keeps his audience focused
"I had the opportunity to organize and moderate a European webinar for France, Germany, and the UK with Stan Phelps. The theme of the virtual program was: Excelling Under Pressure and Leading an Effective Team. Stan understood our need to present the importance of leadership skills from an early age in a rapidly changing world and demonstrated his adaptability to our target audience. Stan's energy keeps his audience focused, delivering powerful messages that allow everyone to identify with and imagine themselves in his story."
VP of PMI NextGeneration, PMI France
Lessons which everyone can do to improve customer service
"You inspired the audience at Angkor University in Siem Reap, Cambodia to be happier and more positive. You shared very simple & small steps from your goldfish lessons which everyone can do to improve customer service."
Interpreter, Angkor University
With 250+ client reviews, Stan is the most recommended speaker on eSpeakers
Here's what event organizers and audience members are saying about his keynote presentations, workshops and GOLDFISH TANKS
A dynamic and engaging speaker
"Stan is a dynamic and engaging speaker who was able to concisely transmit what Customer Experience is to a group of CRM professionals. We all came out excited after the workshop about the implications of enhancing our customers' experiences with our services."
Vice President, Customer Retention and Revenue, Tracfone
The next great Stephen Covey
"The TEDxDouglasville staff had the utmost pleasure hosting speaker Stan Phelps. Stan's good natured interaction with attendees and fellow speakers, positive thinking, and striking humility awed event staff without fail. Indeed, the next great Stephen Covey may be 9 inches away."
Event Director, TEDx Douglasville
An engaging workshop
"Stan delivered an engaging workshop that captured the attention of the participants and also helped them understand the concept of 'Customer Journey' using live examples"
Senior Director, Strategic Planning, Major League Soccer
Stan keeps everyone engaged and interested
"Stan is an exceptional and rare mix of professional, personable and knowledgeable. He can relate and adapt to any audience, providing them several key takeaways to improve customer and employee satisfaction. Regardless of presentation format, in-person or webinar, Stan keeps everyone engaged and interested. Stan is wonderful to work with and I will continue to work with him in the future as well as, refer him to others so they can also benefit from all the knowledge he has to share."
Marketing Manager, Voiance
A fantastic and insightful presentation
"Thanks very much for being a part of the Fifth Third Bank 2020 CEO Food Summit and providing a fantastic and insightful presentation to our clients! We received very positive feedback from our guests, and your insights helped us provide extra value to our clients."
Vice President, Fifth Third Bank
Stan did a wonderful job engaging people at our event in Tokyo last year
"After a long search looking for a dynamic speaker who could address senior executives on a variety of Marketing topics, we struck gold(fish) when we found Stan Phelps! Stan did a wonderful job engaging people at our event in Tokyo last year. His experience, knowledge, and story-telling were just what we needed. Stan even went out of his way to meet one of our customers in The Netherlands, who was also going to attend and speak at our event. We then hired Stan for a second event in the U.S., and he was a huge hit there as well. I highly recommend Stan as a speaker!"
Director – Global Marketing, Ricoh
People simply loved him
"Stan is an amazing speaker with a unique breath for colored-fish ideas that he can summon to support a great themed public appearance. People simply loved him, loved his appearance and loved the show! Definitely a speaker to have in your roster."
VP of Marketing, Earnix
The audience was engaged and involved throughout the entire meeting
"Stan Phelps provided remarkable insight to the franchisees in attendance at his presentation recently in Dallas TX. From understanding the pain points to serving up some excellent strategies, Stan makes it clear to non-marketers why marketing and customer service are so important and must be thought of as the engine to run a business. The audience was engaged and involved throughout the entire meeting. Plus he's a really likeable guy."
VP of Area Development, Liberty Tax
I've never been more pleased with, nor resonated with a presentation as the one you gave
"I've never been more pleased with, nor resonated with a presentation as the one you gave. The message was clear, compelling, well-illustrated and had impact on all attendees that, I'm sure, will endure with each person for years."
Director, Choice Hotels
Attendees at my event raved, universally naming his keynote the highlight of our conference
"Stan is an inspiration. With a powerful but simple to follow message, he moves an audience to act. Few others have the power to set sights high, and yet provide a path to implement straightforward, innovative ideas when they leave the room. Attendees at my event raved, universally naming his keynote the highlight of our conference."
Conference Director, CXps Conference, ClientFeedbackTool.com
Find Your Best-Match Program
With over 18 possible keynote speaking presentations, workshops, and GOLDFISH TANK programs available to meet your ever-evolving needs, I’ve created this 2-minute, 6-question quiz to help you understand which program is best for you and your audience.
I'd highly recommend Stan and he should be on your speaker short list for your organization
"Hosting Stan Phelps in Pittsburgh for our December luncheon was a highlight of our programming year. He brings such a wealth of information combined with a level of energy that keeps you engaged the whole time. You will walk away with easy-to-implement tactics no matter what industry or vertical you reside in. I'd highly recommend Stan and he should be on your speaker short list for your organization."
AMA Pittsburgh
Stan engaged the audience by using multiple camera angles over Zoom and through timely use of the chat feature. My clients still discuss how wonderful his presentation was months later
"Stan was the headline and closing speaker at ReferralTopia, our online, Michigan-centric referral marketing event in April. He delivered a presentation that spoke intimately to the audience through creative storytelling. Stan engaged the audience by using multiple camera angles over Zoom and through timely use of the chat feature. My clients still discuss how wonderful his presentation was months later."
Founder, Caerusnet
Stan once again WOWed us
"Stan once again WOWed us with his expertise in the field of differentiation. He taught our customer success team how to create impactful experiences for our customers which will most definitely help with increasing their loyalty, revenue, and retention."
Senior Manager, Customer Success, LogMeIn
Engaging, informative, and filled with real-world examples that work
"AMA Nashville had the pleasure of hosting Stan Phelps in July for the second time. His talks are engaging, informative, and filled with real-world examples that work. He's perfect for those looking to re-energize their team and spark their creativity!"
VP of Programming, AMA Nashville
Even in a virtual setting, his message came across like he was right with us in the room
"Stan presented a virtual workshop on networking at our high school. He was engaging, sincere, warm, and humorous with the students. Even in a virtual setting, his message came across like he was right with us in the room. Great content and great presenter!"
Career Development Coordinator, Green Level High School
Stan provides uncommon insight and he has done this for my executive teams, clients and key corporate connectors
"Stan provides uncommon insight and he has done this for my executive teams, clients and key corporate connectors. His speaking style, content, delivery and powerful examples have helped not only my business but my very discerning corporate clients and connectors. He has carved out a niche in the speaking space with his wealth of content that is extremely well documented and researched for today's metrics focused audiences. Stan also lives the principles he espouses which makes him even more credible to me and to those I would happily have him influence, our key stakeholders."
President, Career Pro Inc.
We walked away from our leadership meetings revitalized and with the tools to enhance and navigate
"We were fortunate to engage Stan Phelps to speak to our franchise organization. He has a great understanding of business relationships and applies that knowledge and a common-sense approach to solving obstacles. Good management, communication, and leadership skills never go out of style. We walked away from our leadership meetings revitalized and with the tools to enhance and navigate through the ever-changing business environment to produce results."
Director of Learning and Development, Liberty Tax
We will be booking Stan Phelps again!
"Stan Phelps captivated our audience in Alaska with his Purple Goldfish analogy. What I enjoyed best was the framework and tools he provided that was immediately implementable to our marketing efforts. We will be booking Stan Phelps again!"
President, AMA Alaska
He knows his audience and always shares relevant and actionable content that inspires people
"I was so impressed with Stan that I hired him to lead a workshop with my employees after seeing his keynote at a leadership conference. We left his session feeling pumped up and we were armed with several great ideas. I believe what makes him a great speaker, is his ability to listen. He knows his audience and always shares relevant and actionable content that inspires people to embrace their weird."
Co-Founder & Partner, Paperclip Promotions
Stan's presentation style is energetic, personal and engaging
"During the past year, our member electric cooperatives experienced an unprecedented level of disruption due to circumstances related to the global Covid-19 pandemic. Employees and management faced difficulties in keeping connected and engaged. Stan's presentation on Green Goldfish provided solid examples of how employees and managers can take adversity and disruption and use it to their advantage to create stronger, employee and consumer focused organizations that not only survive, but thrive in these strange times. Stan's presentation style is energetic, personal and engaging. He is indeed a master of his craft and subject matter."
Manager of Research Services, Cooperative Insights & NC Electric Cooperatives
This talk resonated more deeply and powerfully than I think even Stan expected
"Stan Phelps gave a rousing Ted-like talk at our nonprofit social enterprise. His audience included members of our at-risk workforce, including those re-entering society. What an experience, and inspiration, it was for them to hear that "exploiting imperfection" could lead, with hard work, courage, and creativity, to success. This talk resonated more deeply and powerfully than I think even Stan expected."
President & CEO, HHPLIFT
He was flexible, entertaining and provided a good message with a number of takeaways
"I was looking for a speaker for a men's retreat. Stan was recommended to me and though I wasn't looking for a business presentation, Stan used his latest material and developed an appropriate talk for my group. He was flexible, entertaining and provided a good message with a number of takeaways."
Event Organizer, St. Michael’s
Every time we do business together, Something amazing happens in the world!
When we complete a GOLDFISH TANK, we give 1001 days of clean water to school children
When we complete a GLOBAL engagement, we give 365 days of clean water access in Peru, 120 days of learning aids in Malaysia, and 50 days of business training for women in Malawi