Nothing short of exceptional.
“Stan Phelps's keynote presentation at the Association for Test Publishers Innovations in Testing convention was nothing short of exceptional. His insightful exploration of Customer Experience and emphasis on the significance of small moments resonated brilliantly with our diverse audience...making it one of the most memorable keynote addresses in recent years.”
Program Chair, Association of Test Publishers
I challenge audiences to think differently by exploring opportunities to be successful in tomorrow’s changing world.
The day-long session seemed to fly by leaving us wanting more.
"Stan did an outstanding job getting my team to not only understand the importance of exceeding client expectations but also provided tools so we could map out our client's journeys and find the important touch points where we can give unexpected extras to surprise and delight our clients. His presentation style is engaging, interactive, and captivating and the day-long session seemed to fly by leaving us wanting more."
CEO, DemandGen
Stan's ability to connect and engage his audience is fabulous
"Stan was a huge hit when he spoke to our Toshiba employees during an all-company Learning Series! Not only is the content top-notch and interesting, but Stan's ability to connect and engage his audience is fabulous - even in this virtual setting. I'd highly recommend Stan, and hope to see him speak in person in the future."
VP of Marketing, Toshiba
Outstanding keynote
"Stan Phelps delivered an outstanding keynote at our DEC International Conference on Customer Experience in Madrid. I would recommend him highly as a keynote speaker. I'm not just saying that, we surveyed our attendees and many selected his keynote as one of the most interesting one. Working with him is very easy and we would be delighted to have him again in future events."
President, DEC AssociationFor the Development of CX
Inspiring, engaging and educational
"Stan speaks about the importance of connecting deeply and giving more to your customers -- and that's exactly what he delivers as a speaker. His session was inspiring, engaging and educational and exactly what we were looking for."
Founder and Chief Macaroni Kid Mom (CEO), Macaroni Kid
We could not have been more pleased with the way the workshops turned out
"I had the pleasure of collaborating with Stan Phelps on a custom training Red Hat Global Workplace Solutions team wanted everyone in our global team to take part in. Stan had several discovery sessions with me to review our team org design, our history, and our current year goals and objectives, spoke with a team member in each our five global regions, and then designed a two-part workshop two bring alive for the team how to have a customer-centric mindset in the world of facilities. Stan demonstrated the utmost professionalism, focus, intuitiveness, enthusiasm, passion, and commitment. We could not have been more pleased with the way the workshops turned out."
Senior Global Facilities Strategist, Red Hat
Always delivers a high-quality, thoughtful, and engaging experience
"Stan is an incredible speaker and storyteller, and knows how to captivate an audience. He has hosted roundtable events for IBM Watson Customer Engagement in Germany and England, driving thought-provoking conversation with the world's top marketing and commerce futurists. I've had the pleasure of attending these events, and seeing Stan host a session at IBM's Amplify event. He always delivers a high-quality, thoughtful, and engaging experience. I'm looking forward to working more with Stan in the future!"
Influencer & Event Marketing Manager, IBM
Stan masterfully engages audiences
"Stan masterfully engages audiences with relevant and insightful content challenging our attendees to think beyond status quo. Understanding our customers is a must in today's marketing arena and Stan emphatically shares that inspiring message"
Senior Marketing Communications Strategist, Boston Scientific
Highly interactive session
"Stan is very engaging and his workshops are well-paced. His content is focused and easily digestible with timely case studies. He connects well with his audience which fosters a highly interactive session."
Senior Director Consumer Marketing, Touchstone Energy
Highly recommend him to any organization looking for a speaker that will provide an incredible experience
"Stan made the planning process extremely easy, as he was always organized and prepared. And that led to the actual workshop being a HUGE success. Stan was engaging, entertaining and passionate while facilitating, and the content really resonated with our team. To this day, they still talk about how valuable that session was for their professional development, as well as for helping our marketing team start to develop a customer-centric mentality. I’m hoping to work with Stan again, and I’d highly recommend him to any organization looking for a speaker that will provide an incredible experience for their team."
Senior Director, Marketing, Terminix
I highly recommend this keynote, no matter your team size!
"Attending a Pink Goldfish Keynote was a game-changer for our Berkshire Hathaway HomeServices Cary REALTOR® team, especially at the beginning of an unprecedented housing market! Stan delivered exactly what these entrepreneurs needed to hear about marketing differentiation through compelling, funny, and motivational real-life stories of people & businesses embracing their “uniqueness”. I highly recommend this keynote, no matter your team size!"
Managing Broker/Realtor, Berkshire Hathaway Home Services
Stan delivered amazing value and best practices
"Stan was the keynote & workshop leader for our semi-annual All Community Meeting last March. Our 165+ folks are all C-Suite executives from over 90+ AZ-based fast-growing companies ($5MM-200MM in revenues). Stan delivered amazing value and best practices to help accomplish our goal of providing best practices to help them grow and scale their companies. His knowledge, perspective, and tools are simple, practical ones that our executive teams can leverage."
Principal/Owner, AZ Growth Advisors
Stan delivered on our objective BIG TIME!
"I had the pleasure of working with Stan Phelps on a keynote address for our Human Resources organization. Our objective for the keynote was to share Stan's insights on how organizations deliver unforgettable customer experiences. These insights can easily be applied to the services and offerings HR team members provide to our employees. Stan delivered on our objective BIG TIME! With captivating storytelling and an authentic presence, Stan gave our HR team a lot to think about as we strive to deliver an exceptional employee experience to our talented teams."
Director, Diversity, Equity, & Inclusion, Konica Minolta Business Solutions
With 250+ client reviews, Stan is the most recommended speaker on eSpeakers
Here's what event organizers and audience members are saying about his keynote presentations, workshops and GOLDFISH TANKS
Stan has been a valued partner
"Stan has been a valued partner to the United Way network over the past several years. He has spoken to our corporate council at United Way Worldwide and to major donors at local United Ways. Most recently, Stan spoke to a group of our Fundraising leaders from key markets to provide counsel on our fundraising in this environment by leveraging our mission. He also spoke about his experiences and feedback from the private sector. His time with the group was extremely valuable as we manage during these strange times."
Vice President Corporate Relations, United Way Worldwide
An absolute joy to work with
"Stan was a star at the CEX in the City event in Amsterdam. He crafted his story perfectly to our audience of customer experience leaders and was an absolute joy to work with. We would love to have Stan and his goldfish back on stage in the future!"
Event Planner, CEX in the City
Stan's approach and insights are very practical, always timely and incredibly impactful
"I've had the pleasure of being in Stan's audience on several occasions over the last few years. Most recently, Stan spoke to our local group of HR leaders in Eastern NC and the evaluations were all off the charts. As our audience seeks ways to engage and build strong teams, Stan's message challenged us to think much more broadly. The impact our talent has on the customer experience and the overall performance, health and wellbeing of the organization is indisputable. Stan's approach and insights are very practical, always timely and incredibly impactful. We were grateful for the time we spent with Stan!"
Member Solutions Manager, CAI
His content was spot on and helped our attendees take steps towards building deeper relationships with their team
"Stan is incredible. His content was spot on and helped our attendees take steps towards building deeper relationships with their team. I highly recommend him."
Founder, TaxGrowthCon
Members commented that the content was "excellent", "on target" and "so helpful"
"Stan Phelps presented an interactive workshop for the Women Presidents Organization and we couldn't be more grateful. He was a hit! Members commented that the content was "excellent", "on target" and "so helpful". Stan was easy to work with and extremely organized. The process from contract to presentation was seamless. We will absolutely be contracting Stan again in the future."
Chief Innovation & Programming Officer, Women Presidents’ Organization
Our attendees raved about Stan's captivating and inspiring presentation
"We brought in Stan as the keynote presenter for our annual Employment Law Institute - a seminar that has a long-standing reputation for being entertaining, informative, and applicable for human resources professionals and business owners - There were a lot of boxes to check, and Stan did not disappoint! Our attendees raved about Stan's captivating and inspiring presentation, and we could not ask for a better experience for our audience."
Marketing & Communications Supervisor, FOULSTON SIEFKIN LLP
An engaging, dynamic, and thought-provoking session
"Stan Phelps' recent keynote at TD Wealth's Annual Sales Conference was an engaging, dynamic, and thought-provoking session. Stan really challenged the group's current mindset (both personally and in relation to their clients), leaving attendees inspired to think differently."
VP, Corporate Communications Manager, Corporate and Public Affairs, TD Bank
People left, not only motivated and enthusiastic but armed with specific ideas they could put to work right away
"Stan spoke at an AENC (Association Executives of North Carolina) conference as the keynote speaker for lunch a few years ago. He held everyone's attention from start to finish and people left, not only motivated and enthusiastic but armed with specific ideas they could put to work right away. One of our members said he implemented Stan's idea of offering a lagniappe and it had an immediate positive effect on their business and bottom line. Participants are still commenting on his presentation so we had him back for our annual meeting! Stan is real and so is his message!"
Director of Operations & Events, Association Executives of North Carolina
Tremendous energy along with inspiring insights
"Stan brought tremendous energy along with inspiring insights to our first CMO Super Huddle. The attendees really appreciated his style, content, and the deft facilitation of the breakout sessions."
Founder, CMO Huddles
An extremely engaging speaker who perfectly balances entertainment with inspiration
"After reading Stan's book, Pink Goldfish: Defy Normal, Exploit Imperfection and Captivate Your Customers, I was excited to work with him to present on a Confirmit Livestream and a webinar. In the end, our audience absolutely loved the presentations! Stan's ideas on how to exploit perceived imperfections are truly innovative and his presentations were absolutely flawless. Stan is an extremely engaging speaker who perfectly balances entertainment with inspiration. His presentations are visually appealing and full of real-world examples that empower the audience with actionable ideas to differentiate their business. Without hesitation, I highly recommend Stan Phelps for any speaking engagement and I look forward to working with him again in the future."
Director of Product Marketing, Confirmit
Find Your Best-Match Program
With over 18 possible keynote speaking presentations, workshops, and GOLDFISH TANK programs available to meet your ever-evolving needs, I’ve created this 2-minute, 6-question quiz to help you understand which program is best for you and your audience.
He is a master communicator who connects with the audience, speaks with authority, and inspires you to think differently
"Stan's presentation to my Vistage group was incredibly impactful and well received by everyone. He is a master communicator who connects with the audience, speaks with authority, and inspires you to think differently as a business leader. Working with Stan was a pleasure as he is very accommodating and delivers a great presentation."
Group Chair, Vistage
Stan was a fabulous entertaining speaker
"Stan was a fabulous entertaining speaker. His mixture of statistics, humor and original concepts made for a great presentation."
VP of Programming, AMA Jacksonville
A consummate speaking professional; easy to work with and delivers impactful takeaways
"Stan Phelps spoke to the AMA Central Virginia Chapter during his Purple Goldfish tour. He is a consummate speaking professional; easy to work with and delivers impactful takeaways."
VP Communications, AMA Central Virginia
You were genius
"I had the privilege of attending Alpha Kappa Psi's National Conference in Orlando, an event in which you were a keynote speaker. You may not remember me, but I got the chance to speak with you after and I can honestly say your speech was one of the sole reasons I changed my major from Management to Marketing. I thought you were genius with your creative marketing techniques."
VP of Professional Development – Pi Sigma Epsilon, Appalachian State University
Everyone, I mean EVERYONE thoroughly enjoyed how interactive, informative, and engaging his presentation was
"Stan was our keynote speaker last month for our Virtual Signature Series, which brings together marketers, business owners, marketing and communication professionals. Everyone, I mean EVERYONE thoroughly enjoyed how interactive, informative, and engaging his presentation was. He presented us with the Pink Goldfish program, and, even as marketers ourselves, we got great tangible insights from it. I would 100% recommend Stan for any virtual or in-person presentations. His content and presentation style is one of a kind! Don't wait and book him now!"
President, AMA Birmingham
We look forward to many more years of working with and learning from Stan
"Stan engaged our group of small business owners with point on content to build their businesses weaved into wonderful stories that amply bring the point to life. Stan's genuine interest in helping others improve as well as his command of the subject is palpable. We look forward to many more years of working with and learning from Stan."
Franchise Owner and Area Developer, Liberty Tax
Really illuminating keynote
"To say you made a splash would be a massive understatement! Really illuminating keynote and I'm delighted our members got to share in your wisdom."
Programs Chair – PR Day, PRSA Houston
Stan delivers. If you book him...you will not be disappointed at all
"Stan is an absolute joy to work with. He is smart, engaging, funny and a good person. I was lucky enough to have him speak to our Milwaukee members in August and received nothing but high praise from those attending. Stan delivers. If you book him...you will not be disappointed at all. I know this is my second go-around with him!"
President, AMA Milwaukee
Not only did he deliver an impactful message, but it was one of the best I've heard
"I'm proud to be part of a chapter of the American Marketing Association that does a fantastic job at development programs, which is where I met Stan Phelps. I'm extremely lucky to have been able to glean from his wisdom. Not only did he deliver an impactful message, but it was one of the best I've heard. I felt challenged to dig deeper in order to create the best experience for our customers, and I couldn't wait to put the practical advice he gave us into good use."
Member, AMA Jacksonville
Our attendees were captivated
"Stan is one of SMPS Virginia's favorite repeat speakers, he always delivers a powerful message with enthusiasm and humor. Although our event this year was virtual, Stan's storytelling was masterful and entertaining. Our attendees were captivated while learning new tools on differentiating their firms from the competition. A true testament to Stan, our program was originally scheduled for an hour but the program lasted nearly an hour and 30 minutes due to attendees request. We will have Stan back again soon."
Education Director, SMPS VA
I noticed that there was quite a bit of follow up conversation afterward and I also received glowing feedback from attendees
"Stan came to speak at a meeting for a group that I volunteer for that helps people in career transition. He was very communicative all the way up to the presentation and the information he provided was very helpful to the audience. I noticed that there was quite a bit of follow up conversation afterward and I also received glowing feedback from attendees during the weeks following the presentation."
Director of the Transitions Link + Think, AMA Triangle
A dynamic presentation!
"We were very fortunate to book Stan for the closing keynote presentation of our Annual Conference. Customer experience is crucial to winning in the marketplace today. Stan helped our audience of marketers realize actionable ways to improve customer experience by doing little things that drive value or reduce customer effort. He illustrated several relevant examples which made for a dynamic presentation!"
President, AMA Madison
Every time we do business together, Something amazing happens in the world!
When we complete a GOLDFISH TANK, we give 1001 days of clean water to school children
When we complete a GLOBAL engagement, we give 365 days of clean water access in Peru, 120 days of learning aids in Malaysia, and 50 days of business training for women in Malawi
