Nothing short of exceptional.
“Stan Phelps's keynote presentation at the Association for Test Publishers Innovations in Testing convention was nothing short of exceptional. His insightful exploration of Customer Experience and emphasis on the significance of small moments resonated brilliantly with our diverse audience...making it one of the most memorable keynote addresses in recent years.”
Program Chair, Association of Test Publishers
I challenge audiences to think differently by exploring opportunities to be successful in tomorrow’s changing world.
Stan's virtual presentation was well-received, polished, informative, entertaining, and professional
"Stan Phelps presented for me at our October FENG meeting. Stan's virtual presentation was well-received, polished, informative, entertaining, and professional. I have had Stan speak at multiple events with up to 300 CPA's and is in the top tier of the over 150 speakers I have used."
Vice President, FENG
His presentation was enlightening and insightful
"Stan spoke to our Sports Leadership and Ethics graduate students. He spoke about the little things leaders do can make the biggest difference. His presentation was enlightening and insightful for our students as they shape their leadership journey."
Associate Director, Global Sports Business M.S. Program, Rutgers University
A dynamic and engaging speaker
"Stan is a dynamic and engaging speaker who was able to concisely transmit what Customer Experience is to a group of CRM professionals. We all came out excited after the workshop about the implications of enhancing our customers' experiences with our services."
Vice President, Customer Retention and Revenue, Tracfone
The next great Stephen Covey
"The TEDxDouglasville staff had the utmost pleasure hosting speaker Stan Phelps. Stan's good natured interaction with attendees and fellow speakers, positive thinking, and striking humility awed event staff without fail. Indeed, the next great Stephen Covey may be 9 inches away."
Event Director, TEDx Douglasville
An engaging workshop
"Stan delivered an engaging workshop that captured the attention of the participants and also helped them understand the concept of 'Customer Journey' using live examples"
Senior Director, Strategic Planning, Major League Soccer
Stan keeps everyone engaged and interested
"Stan is an exceptional and rare mix of professional, personable and knowledgeable. He can relate and adapt to any audience, providing them several key takeaways to improve customer and employee satisfaction. Regardless of presentation format, in-person or webinar, Stan keeps everyone engaged and interested. Stan is wonderful to work with and I will continue to work with him in the future as well as, refer him to others so they can also benefit from all the knowledge he has to share."
Marketing Manager, Voiance
A fantastic and insightful presentation
"Thanks very much for being a part of the Fifth Third Bank 2020 CEO Food Summit and providing a fantastic and insightful presentation to our clients! We received very positive feedback from our guests, and your insights helped us provide extra value to our clients."
Vice President, Fifth Third Bank
Stan did a wonderful job engaging people at our event in Tokyo last year
"After a long search looking for a dynamic speaker who could address senior executives on a variety of Marketing topics, we struck gold(fish) when we found Stan Phelps! Stan did a wonderful job engaging people at our event in Tokyo last year. His experience, knowledge, and story-telling were just what we needed. Stan even went out of his way to meet one of our customers in The Netherlands, who was also going to attend and speak at our event. We then hired Stan for a second event in the U.S., and he was a huge hit there as well. I highly recommend Stan as a speaker!"
Director – Global Marketing, Ricoh
People simply loved him
"Stan is an amazing speaker with a unique breath for colored-fish ideas that he can summon to support a great themed public appearance. People simply loved him, loved his appearance and loved the show! Definitely a speaker to have in your roster."
VP of Marketing, Earnix
The audience was engaged and involved throughout the entire meeting
"Stan Phelps provided remarkable insight to the franchisees in attendance at his presentation recently in Dallas TX. From understanding the pain points to serving up some excellent strategies, Stan makes it clear to non-marketers why marketing and customer service are so important and must be thought of as the engine to run a business. The audience was engaged and involved throughout the entire meeting. Plus he's a really likeable guy."
VP of Area Development, Liberty Tax
I've never been more pleased with, nor resonated with a presentation as the one you gave
"I've never been more pleased with, nor resonated with a presentation as the one you gave. The message was clear, compelling, well-illustrated and had impact on all attendees that, I'm sure, will endure with each person for years."
Director, Choice Hotels
Attendees at my event raved, universally naming his keynote the highlight of our conference
"Stan is an inspiration. With a powerful but simple to follow message, he moves an audience to act. Few others have the power to set sights high, and yet provide a path to implement straightforward, innovative ideas when they leave the room. Attendees at my event raved, universally naming his keynote the highlight of our conference."
Conference Director, CXps Conference, ClientFeedbackTool.com
With 250+ client reviews, Stan is the most recommended speaker on eSpeakers
Here's what event organizers and audience members are saying about his keynote presentations, workshops and GOLDFISH TANKS
Stan took advantage of the technology his studio offered and delivered a high-quality program that was just as good as being in person
"This is my organization's second time working with Stan and the experience was as smooth and easy as the first time. Stan worked with us on a program that fit our group's needs and tooled and tailored his presentation to adapt to a virtual environment. This was not your typical PowerPoint webinar presentation. Stan took advantage of the technology his studio offered and delivered a high-quality program that was just as good as being in person."
Programming Team, Commonwealth Association of Financial Professionals
Absolutely recommend Stan for any organization that wants an energized and happy audience!!
"Stan Phelps was an absolute pleasure to work with in the planning stages of our conference and he was brilliant in the delivery of his content. The message was powerful and right on point. I would absolutely recommend Stan for any organization that wants an energized and happy audience!!"
Executive Director, Association Executives of North Carolina
The trifecta of a great speaker - he has excellent content and delivery, plenty of industry credibility and is a joy to work with every time
"Stan Phelps is the trifecta of a great speaker - he has excellent content and delivery, plenty of industry credibility and is a joy to work with every time. He is extremely passionate about helping companies differentiate themselves in the market and provide exceptional customer experiences and does this with a unique delivery style. Whether he is working with a small group or in front of a large audience, Stan knows how to truly reach people and challenge their thinking."
Director, Business Partnerships, ASU Center for Service Excellence
His virtual delivery was engaging, insightful and entertaining
"Stan was scheduled as our keynote for an in-person conference in March of 2020. You can likely surmise what happened next. He was so flexible and accommodating each time we needed to reschedule and supported us in changing the format of our sessions. His virtual delivery was engaging, insightful and entertaining- despite it being remote. Stan's ability to grab your attention with his storytelling is a true skill that not all speakers possess. He connected with our leadership teams to drive home the importance of engagement and retention of our employees, especially in times of adversity. We look forward to continuing our partnership."
Executive Director, Bright Horizons
OUTSTANDING Customer Experiences courses
"It was a great honor to have worked with Stan, We would like to Thank and Congratulate Stan for the OUTSTANDING Customer Experiences courses which took place in Kuala Lumpur, Malaysia. Stan's presentation is clear and precise. He uses very good references and gives real life examples for each CX topic discussed. We appreciate and value your deep commitment and passion in delivering a GREAT course! Looking forward to work with you again next year."
Program Specialist, GPS Asia
A masterful storyteller with tremendous insights
"Stan Phelps bought exceptional energy and knowledge to our session on Improving the Guest Experience for the New York Racing Association. He is a masterful storyteller with tremendous insights in how to engage and retain customers. I would strongly recommend Stan and hope to have him present to our team again in the future."
Director of Marketing, New York Racing Association
Folks are still talking about the great information they received and how much they enjoyed your presence
"Thanks Stan! Folks are still talking about the great information they received and how much they enjoyed your presence at our 7th Annual Collegial Conversation. Your presentation on Purple Goldfish - along with your facilitated discussions, were perfect for our group."
Senior Vice President, Smart Tuition
An engaging and informed speaker
"Stan Phelps is an engaging and informed speaker who helped contribute to the success of our first virtual conference. Stan presented two sessions for use - at our smaller, executive summit and then for a larger customer summit. He spoke with our customers and executives prior to his presentations to get an understanding of our business so that he could tailor his content to our audience. The results for both of the presentations were insightful discussions that provided a depth of knowledge, informative real-world examples, and gave attendees a new and interesting perspective on using technology to drive business."
Director of Marketing, Sapiens
We could not wait to bring him back the following year
"Stan served as one of our highest-rated breakout session speakers at AMA Cincinnati's inaugural IGNITE CX Conference. We could not wait to bring him back the following year to deliver the opening Keynote and a workshop. In all cases, Stan brought energy, insight, humor and lagnappe that our audiences valued extremely highly. He is a draw that delivers, and I would recommend him at the top of this list for visionary inspiration, practical takeaways, audience engagement and rock-solid reliable execution."
Event Director, IGNITE CX Conference
Brought so much value to our attendees this year!
"Stan, we would like to sincerely thank you for your involvement in our energy conference last week. It was a great event and you definitely brought so much value to our attendees this year! I hope to work with you again in the future."
Event Planner, ae3
Find Your Best-Match Program
With over 18 possible keynote speaking presentations, workshops, and GOLDFISH TANK programs available to meet your ever-evolving needs, I’ve created this 2-minute, 6-question quiz to help you understand which program is best for you and your audience.
Stan was an extraordinarily impactful speaker to our team
"Stan was an extraordinarily impactful speaker to our team. He provided us with practical actionable advice that has positively impacted our team's presentation and business development skills. This has been particularly meaningful as we have adjusted to the new virtual world."
President, The DAK Group
His engaging storytelling is a very impactful approach that was a large factor in creating a compelling workshop
"Stan presented to my CEO Peer Group and quickly captured their interest with his highly relevant practical examples. His engaging storytelling is a very impactful approach that was a large factor in creating a compelling workshop. Stan offered a practitioners perspective of creating and delivering best in class customer experiences. My group of seasoned professionals was impressed with his knowledge & delivery."
Vistage Chair, Vistage
Stan's presentation style is interactive and engaging - perfect for virtual events
"Stan Phelps delivered an outstanding virtual presentation to members of the New Mexico Chapter of the American Marketing Association. His message on amplifying weirdness and embracing weakness to stand out in business was not only inspiring but also provided a framework that marketers and business owners could quickly and easily apply. Stan's presentation style is interactive and engaging - perfect for virtual events. He is extremely personable and a pleasure to work with."
VP of Programming, AMA New Mexico
By far, his own presentation has been one of the most professional, personable, engaging, and informative that we have offered
"As a Marist alumnus, Stan didn't hesitate when asked to present to our graduates at the on start of the COVID-19 pandemic to share his expertise on presentation skills. By far, his own presentation has been one of the most professional, personable, engaging, and informative that we have offered to our alumni thus far. We are proud of what Stan has accomplished and are extremely grateful to have his collaboration and support."
Executive Director of Alumni Relations, Marist College
Stan Phelps is an attention-grabbing speaker
"Stan Phelps is an attention-grabbing speaker. He engages the audience with relatable ideas and experiences which creates personal relevancy. Mahalo from AMA Hawaii for coming out here and sharing The Pink Goldfish with us."
VP of Programming, AMA Hawaii
His interactive approach kept our event participants engaged
"Stan was a great addition to our volunteer event - Personal Branding in these Crazy Times! His interactive approach kept our event participants engaged, even in this virtual environment. Thank you, Stan, for helping to make our event a success!"
Director of Volunteer Management, AMA Chicago
Stan did a phenomenal job
"Stan did a phenomenal job of delivering design thinking framework ideology in our Driving Innovative Business Solutions program. Stan facilitated the module content in a manner that enabled the participants to connect the material with their business and personal situations to design effective solutions quickly."
Program Manager, Rutgers Business School Executive Education
A "Go-To" speaker for our group
"Stan Phelps is a "Go-To" speaker for our group. Our members request to hear from him and look forward to seeing him on the calendar. Stan never disappoints. His presentation is motivational, informative, and inspirational, and many of our members submit thoughtful questions and follow-up requests. Stan for me should be a "Regular" speaker on our annual calendar, as I know he presents material they want, need, and enjoy."
Programming Team, AMA Triangle
His presentation was dynamic, unique, and informative and he kept attendees engaged and smiling from start to finish
"The Sacramento Valley Chapter of the American Marketing Association greatly valued Stan's content and charisma. In an era of Zoom fatigue, Stan offers a uniquely engaging experience. His presentation was dynamic, unique, and informative and he kept attendees engaged and smiling from start to finish."
President, AMA Sacramento Valley
I can honestly say it was one of the best sessions we've hosted
"Stan presented his Pink Goldfish program to our membership during a recent webinar. I can honestly say it was one of the best sessions we've hosted. Stan was very dynamic and the content was engaging and informative."
VP Programs, AMA Orlando
By far the best virtual program we had this year
"Outstanding! Stan Phelp's presentation to our group was by far the best virtual program we had this year. We knew from past in-person engagements that Stan would deliver an entertaining educational program, but we were truly impressed by this Zoom presentation from his home studio. We got great reviews from all attendees and are looking forward to booking one of his new programs next year."
Vice President, AMA Kansas City
Our members left with immediate actions to implement in their own practices
"Stan came to our group a highly recommended speaker and did not disappoint. His communication and preparation was professional and custom to our group, his presentation was technically impressive, and our members left with immediate actions to implement in their own practices."
VP of Programming, ATD – Research Triangle Area Chapter
Every time we do business together, Something amazing happens in the world!
When we complete a GOLDFISH TANK, we give 1001 days of clean water to school children
When we complete a GLOBAL engagement, we give 365 days of clean water access in Peru, 120 days of learning aids in Malaysia, and 50 days of business training for women in Malawi
