Nothing short of exceptional.
“Stan Phelps's keynote presentation at the Association for Test Publishers Innovations in Testing convention was nothing short of exceptional. His insightful exploration of Customer Experience and emphasis on the significance of small moments resonated brilliantly with our diverse audience...making it one of the most memorable keynote addresses in recent years.”
Program Chair, Association of Test Publishers
I challenge audiences to think differently by exploring opportunities to be successful in tomorrow’s changing world.
ETDBW is what it’s like to work with Stan Phelps.... Easy To Do Business With
"ETDBW – I think that acronym best captures what it’s like to work with Stan Phelps. Easy To Do Business With. Stan has so many practical insights and he is always willing to customize his presentations to meet your audience’s needs that there is no better choice of a speaker to inspire your group. No matter what color your fish is, I highly recommend Stan Phelps."
Chief Operating Officer, California Grocers Association
The reviews were phenomenal
"Stan was the energy that we needed for our first in-person Sales & Marketing Summit. He was flexible, accommodating, and understood his audience. The reviews were phenomenal and I can't recommend him enough. His ability to read a room and deliver a clear message should be a class in itself. We would love to have Stan back in future years to inspire our event attendees and peers without hesitation."
CEO, Good Brand
Resonated with our members
"The Mammoth Lakes Chamber of Commerce really enjoyed having Stan Phelps out to lead our Customer Service Workshops. His style of collaboration with the audience resonated with our members and allowed for attendees to apply his concepts to their individual industries. Thank you Stan!"
Assistant Director, Mammoth Lakes Chamber of Commerce
Educational, engaging, and fun
"Stan delivered a fantastic virtual presentation of his "Pink Goldfish" keynote to our Connecticut Chapter of the AMA. It was educational, engaging, and fun thanks to Stan's mastery of the content and his remarkable ability to connect with the audience. The feedback from participants speaks volumes about how successful the event was for us: “Thank you, Stan, for an insightful and well-structured talk" “Fun blend of serious biz concepts and great examples” “Awesome presentation, makes you think differently!!” “Great energetic presentation! I really enjoyed - it was such an engaging and interactive presentation!” If you want a speaker who will crank your event up to an 11, I highly recommend Stan."
Director of Programming, AMA Connecticut
We HIGHLY recommend you hire Stan Phelps
"Your Customer Service training for both our owners/managers & our frontline employees was some of the best we have done in my 6 1/2 years here. All our members who attended the sessions indicated they took away actionable items to incorporate into their daily jobs. We HIGHLY recommend you hire Stan Phelps if you are trying to move your business, your community or your chamber/association to that next level!"
Executive Director, Mammoth Lakes Chamber of Commerce
His closing session received the highest rating of our entire program
"Stan delivered an exceptional closing keynote for SKYGEN’s TRANSFORM23 Summit, speaking on how to amplify your uniqueness in the marketplace. I was so impressed with how Stan incorporated key themes and thoughts from the two preceding days into his comments. His presentation was the perfect closing to our Summit, tying everything together and giving our audience something to think about and take back to their organizations and colleagues. Our audience agreed, as his closing session received the highest rating of our entire program. Stan was engaged with us throughout the planning process, making sure he understood our audience and what we wanted them to take away from our event. He is a dynamic, engaging, and entertaining keynote presenter – one of the best I have ever worked with."
Vice President Marketing, SkyGenUSA
Stan's insights left a lasting impact
"I had the pleasure of experiencing Stan Phelps' presentation at our national convention, and I must say, he was truly awesome! Stan not only had everyone engaged with his captivating speaking style, but the subject matter he covered was right on point. His ability to inspire a culture of exceeding customer expectations, thinking outside the box, and promoting positivity throughout the company is commendable. Stan's insights left a lasting impact, and our corporate office received nothing but positive feedback for his session. I highly recommend Stan Phelps to anyone looking to elevate their company culture and create a lasting impression. His expertise in building a culture of excellence is truly remarkable."
CEO, Zoomin Groomin
Nothing short of exceptional
"Stan Phelps's keynote presentation at the Association for Test Publishers Innovations in Testing convention was nothing short of exceptional. His insightful exploration of Customer Experience and emphasis on the significance of small moments resonated brilliantly with our diverse audience. Phelps's engaging approach, including interviews with community members, showcased his deep understanding of the audience, making it one of the most memorable keynote addresses in recent years."
Program Chair, Association of Test Publishers
Stan shared his insights in such a relatable, thoughtful, and joyous way!
"Stan did such an amazing job presenting his Diamond Goldfish workshop at a recent AMA Triangle Connect & Inspire Mentorship Event. Our mentors and proteges, which range from career marketing professionals to college students, learned a great deal about themselves and each other as well as the styles we all bring to the world. Stan shared his insights in such a relatable, thoughtful, and joyous way! We would love to work with Stan again and highly recommend him as a speaker, his books, and his workshops."
Director of Connect & Inspire Mentor Program, AMA Triangle
I'd recommend him without reservation.
"We booked Stan on short notice for a high-value client. Stan was extremely responsive to all our requests, coordinated closely with me and the client to customize a complex workshop. He made the content relevant to a range of working knowledge among C-level attendees, with well-selected case studies and exercises. The client was very pleased and I'd recommend him without reservation."
Owner, Promenade Speakers Bureau
Provided tools for knowing our way of work under pressure
"We want to be a more collaborative team. The Excelling Under Pressure Workshop provided tools for knowing our way of work under pressure and identify our colleagues' way of work to have effective communication and be more productive and efficient as a team."
Latin America Commercial Brand Manager, ExxonMobil
Good insights that they could apply to their everyday work
"We were lucky to have Stan join our team for a development opportunity this past year. Our team is comprised of marketers at varying levels from junior specialists to long-seasoned managers. Those who attended let me know that they were able to take away some really good insights that they could apply to their everyday work, and also help them to think about work a little bit differently."
External Communications Manager, IKEA
With 250+ client reviews, Stan is the most recommended speaker on eSpeakers
Here's what event organizers and audience members are saying about his keynote presentations, workshops and GOLDFISH TANKS
The day-long session seemed to fly by leaving us wanting more.
"Stan did an outstanding job getting my team to not only understand the importance of exceeding client expectations but also provided tools so we could map out our client's journeys and find the important touch points where we can give unexpected extras to surprise and delight our clients. His presentation style is engaging, interactive, and captivating and the day-long session seemed to fly by leaving us wanting more."
CEO, DemandGen
Stan's ability to connect and engage his audience is fabulous
"Stan was a huge hit when he spoke to our Toshiba employees during an all-company Learning Series! Not only is the content top-notch and interesting, but Stan's ability to connect and engage his audience is fabulous - even in this virtual setting. I'd highly recommend Stan, and hope to see him speak in person in the future."
VP of Marketing, Toshiba
Outstanding keynote
"Stan Phelps delivered an outstanding keynote at our DEC International Conference on Customer Experience in Madrid. I would recommend him highly as a keynote speaker. I'm not just saying that, we surveyed our attendees and many selected his keynote as one of the most interesting one. Working with him is very easy and we would be delighted to have him again in future events."
President, DEC AssociationFor the Development of CX
Inspiring, engaging and educational
"Stan speaks about the importance of connecting deeply and giving more to your customers -- and that's exactly what he delivers as a speaker. His session was inspiring, engaging and educational and exactly what we were looking for."
Founder and Chief Macaroni Kid Mom (CEO), Macaroni Kid
We could not have been more pleased with the way the workshops turned out
"I had the pleasure of collaborating with Stan Phelps on a custom training Red Hat Global Workplace Solutions team wanted everyone in our global team to take part in. Stan had several discovery sessions with me to review our team org design, our history, and our current year goals and objectives, spoke with a team member in each our five global regions, and then designed a two-part workshop two bring alive for the team how to have a customer-centric mindset in the world of facilities. Stan demonstrated the utmost professionalism, focus, intuitiveness, enthusiasm, passion, and commitment. We could not have been more pleased with the way the workshops turned out."
Senior Global Facilities Strategist, Red Hat
Always delivers a high-quality, thoughtful, and engaging experience
"Stan is an incredible speaker and storyteller, and knows how to captivate an audience. He has hosted roundtable events for IBM Watson Customer Engagement in Germany and England, driving thought-provoking conversation with the world's top marketing and commerce futurists. I've had the pleasure of attending these events, and seeing Stan host a session at IBM's Amplify event. He always delivers a high-quality, thoughtful, and engaging experience. I'm looking forward to working more with Stan in the future!"
Influencer & Event Marketing Manager, IBM
Stan masterfully engages audiences
"Stan masterfully engages audiences with relevant and insightful content challenging our attendees to think beyond status quo. Understanding our customers is a must in today's marketing arena and Stan emphatically shares that inspiring message"
Senior Marketing Communications Strategist, Boston Scientific
Highly interactive session
"Stan is very engaging and his workshops are well-paced. His content is focused and easily digestible with timely case studies. He connects well with his audience which fosters a highly interactive session."
Senior Director Consumer Marketing, Touchstone Energy
Highly recommend him to any organization looking for a speaker that will provide an incredible experience
"Stan made the planning process extremely easy, as he was always organized and prepared. And that led to the actual workshop being a HUGE success. Stan was engaging, entertaining and passionate while facilitating, and the content really resonated with our team. To this day, they still talk about how valuable that session was for their professional development, as well as for helping our marketing team start to develop a customer-centric mentality. I’m hoping to work with Stan again, and I’d highly recommend him to any organization looking for a speaker that will provide an incredible experience for their team."
Senior Director, Marketing, Terminix
I highly recommend this keynote, no matter your team size!
"Attending a Pink Goldfish Keynote was a game-changer for our Berkshire Hathaway HomeServices Cary REALTOR® team, especially at the beginning of an unprecedented housing market! Stan delivered exactly what these entrepreneurs needed to hear about marketing differentiation through compelling, funny, and motivational real-life stories of people & businesses embracing their “uniqueness”. I highly recommend this keynote, no matter your team size!"
Managing Broker/Realtor, Berkshire Hathaway Home Services
Find Your Best-Match Program
With over 18 possible keynote speaking presentations, workshops, and GOLDFISH TANK programs available to meet your ever-evolving needs, I’ve created this 2-minute, 6-question quiz to help you understand which program is best for you and your audience.
His talk was not only relatable, but actionable
"Stan spoke to a group that consisted of roughly the top fifty leaders in our largest company. These meetings can be challenging as there are multiple areas of focus for the varied team members in the audience but Stan knocked it out of the park. Stan discussed the importance of standing out in a sea of sameness and his talk was not only relatable, but actionable. It's been over six weeks since our meeting and I continue hearing many of our team members using one of Stan's talking points when discussing their new idea."
President, MDO Holdings
Goldfish Tank exceeded my expectations
"Goldfish Tank exceeded my expectations. Our normally reserved team was fully engaged and the activities gave them a platform to work together in formulating ideas and sharing with the larger group. I was unsure how this would go with our group speaking Spanish as their primary language and doing this virtual but clearly that wasn't an issue. Many thanks to you for showing our group how our weaknesses can be our strengths."
Chief Operating Officer, Pinehurst Manufacturing
A dynamic and engaging speaker
"Stan is a dynamic and engaging speaker. He uses captivating stories, relevant examples and audience participation to draw people in so that they listen deeply and really think about the message. Your audience will learn and have fun in the process. Stan was the keynote speaker at a virtual event for our AMA Connecticut Chapter, and his command of the virtual tools was awesome - it felt like we were in the room with him. I highly recommend him."
President, AMA Connecticut
The flow and delivery of his presentation were excellent; it was apparent that Stan has invested in technology and equipment to provide attendees with a polished, well-produced experience.
"Stan created and facilitated an outstanding presentation for the Raleigh/Durham Customer Experience Professionals Organization (CXPA). He did a great job presenting relevant and timely content that resonated with the CX professionals in attendance. The flow and delivery of his presentation were excellent; it was apparent that Stan has invested in technology and equipment to provide attendees with a polished, well-produced experience."
Committee Member, Raleigh/Durham CXPA
His presentation not only exceeded our expectations, it set the bar for how we treat our own conference guests
"Stan Phelps is one of the most trusted names in customer experience. His presentation at High Five Conference not only exceeded our expectations it set the bar for how we treat our own conference guests. Using Stan's proven strategies we've created an event that outperforms expectations time and time again. I recommend him highly. Plus, he's easy to work with."
Executive Director, High Five Conference
Everyone I talked to enjoyed it and that may have been the biggest crowd we have ever had at a breakfast
"Your talk on building businesses based on purpose was very well received by our Chamber members. It made all of us think about what we are doing in our businesses and how we should strive to make them better. Everyone I talked to enjoyed it and that may have been the biggest crowd we have ever had at a breakfast."
Board Member, Greater Cleveland Chamber of Commerce
His presentation was the single most polished and well-presented presentation we have had in past years
"At the AMA Phoenix, we strive to bring in great speakers each month who are talking about important, relevant topics about marketing and business. Stan Phelps was a terrific speaker who gave a really wonderful presentation on the subject of Differentiated Experience (DX), a subject we had not presented before. Stan was super engaging, fun to listen to, and so knowledgeable on the subject. His presentation was the single most polished and well-presented presentation we have had in past years. We also received tremendous feedback from the attendees. We are looking to bring Stan back for a workshop in the future. Our audience will greatly benefit from a return speaking engagement from Stan. I highly recommend Stan to present at organizations that are bringing marketing and business education and professional development to their audience."
VP of Programming, AMA Phoenix
Highly recommend him to others!
"Stan Phelps was a pleasure to work with as a workshop facilitator and speaker at our Circle of Excellence franchisee meeting. He developed customer work sessions that aligned with the purpose and desired outcomes of our event and these were well received by our attendees. I would highly recommend him to others!"
EVP, Chief Growth & Strategy Officer, Goddard Systems
My only regret is that we didn't book him years ago
"Stan is a master storyteller who understands what it takes to develop a core of raving fan customers and build the internal team necessary to keep them coming back for more. My only regret is that we didn't book him years ago."
Founder, UPIC
Not only insightful, but entertaining
"Stan was a guest speaker at an American Marketing Association event here in Detroit. His presentation was not only insightful, but entertaining. He gave current, real life examples and engaged with the audience throughout the entire event."
VP of Programming, AMA Detroit
Truly an expert
"Stan was one of our panelists on a virtual event that focused on administering customer success in an adverse business climate. He's truly an expert in the field of coaching teams on creating that superb customer experience."
Co-Founder, North Carolina Customer Success
An impactful session that offered practical advice, industry best practices, personal anecdotes and actionable insights
"We asked Stan to conduct a presentation skills working session for my team of 25 marketing staff. Our goal was to elevate our team's overall skills in delivering compelling presentations, involving complex ideas & data. Stan helped plan an impactful session that offered practical advice, industry best practices, personal anecdotes and actionable insights. Overall, my team really got a lot out of the session and put their new skills to work immediately."
SVP Global Campaign Management & ABM, FIS (Fidelity Information Services)
Every time we do business together, Something amazing happens in the world!
When we complete a GOLDFISH TANK, we give 1001 days of clean water to school children
When we complete a GLOBAL engagement, we give 365 days of clean water access in Peru, 120 days of learning aids in Malaysia, and 50 days of business training for women in Malawi
