Nothing short of exceptional.
“Stan Phelps's keynote presentation at the Association for Test Publishers Innovations in Testing convention was nothing short of exceptional. His insightful exploration of Customer Experience and emphasis on the significance of small moments resonated brilliantly with our diverse audience...making it one of the most memorable keynote addresses in recent years.”
Program Chair, Association of Test Publishers
I challenge audiences to think differently by exploring opportunities to be successful in tomorrow’s changing world.
Everyone I talked to enjoyed it and that may have been the biggest crowd we have ever had at a breakfast
"Your talk on building businesses based on purpose was very well received by our Chamber members. It made all of us think about what we are doing in our businesses and how we should strive to make them better. Everyone I talked to enjoyed it and that may have been the biggest crowd we have ever had at a breakfast."
Board Member, Greater Cleveland Chamber of Commerce
His presentation not only exceeded our expectations, it set the bar for how we treat our own conference guests
"Stan Phelps is one of the most trusted names in customer experience. His presentation at High Five Conference not only exceeded our expectations it set the bar for how we treat our own conference guests. Using Stan's proven strategies we've created an event that outperforms expectations time and time again. I recommend him highly. Plus, he's easy to work with."
Executive Director, High Five Conference
The flow and delivery of his presentation were excellent; it was apparent that Stan has invested in technology and equipment to provide attendees with a polished, well-produced experience.
"Stan created and facilitated an outstanding presentation for the Raleigh/Durham Customer Experience Professionals Organization (CXPA). He did a great job presenting relevant and timely content that resonated with the CX professionals in attendance. The flow and delivery of his presentation were excellent; it was apparent that Stan has invested in technology and equipment to provide attendees with a polished, well-produced experience."
Committee Member, Raleigh/Durham CXPA
A dynamic and engaging speaker
"Stan is a dynamic and engaging speaker. He uses captivating stories, relevant examples and audience participation to draw people in so that they listen deeply and really think about the message. Your audience will learn and have fun in the process. Stan was the keynote speaker at a virtual event for our AMA Connecticut Chapter, and his command of the virtual tools was awesome - it felt like we were in the room with him. I highly recommend him."
President, AMA Connecticut
Goldfish Tank exceeded my expectations
"Goldfish Tank exceeded my expectations. Our normally reserved team was fully engaged and the activities gave them a platform to work together in formulating ideas and sharing with the larger group. I was unsure how this would go with our group speaking Spanish as their primary language and doing this virtual but clearly that wasn't an issue. Many thanks to you for showing our group how our weaknesses can be our strengths."
Chief Operating Officer, Pinehurst Manufacturing
His talk was not only relatable, but actionable
"Stan spoke to a group that consisted of roughly the top fifty leaders in our largest company. These meetings can be challenging as there are multiple areas of focus for the varied team members in the audience but Stan knocked it out of the park. Stan discussed the importance of standing out in a sea of sameness and his talk was not only relatable, but actionable. It's been over six weeks since our meeting and I continue hearing many of our team members using one of Stan's talking points when discussing their new idea."
President, MDO Holdings
He was flexible, entertaining and provided a good message with a number of takeaways
"I was looking for a speaker for a men's retreat. Stan was recommended to me and though I wasn't looking for a business presentation, Stan used his latest material and developed an appropriate talk for my group. He was flexible, entertaining and provided a good message with a number of takeaways."
Event Organizer, St. Michael’s
This talk resonated more deeply and powerfully than I think even Stan expected
"Stan Phelps gave a rousing Ted-like talk at our nonprofit social enterprise. His audience included members of our at-risk workforce, including those re-entering society. What an experience, and inspiration, it was for them to hear that "exploiting imperfection" could lead, with hard work, courage, and creativity, to success. This talk resonated more deeply and powerfully than I think even Stan expected."
President & CEO, HHPLIFT
Stan's presentation style is energetic, personal and engaging
"During the past year, our member electric cooperatives experienced an unprecedented level of disruption due to circumstances related to the global Covid-19 pandemic. Employees and management faced difficulties in keeping connected and engaged. Stan's presentation on Green Goldfish provided solid examples of how employees and managers can take adversity and disruption and use it to their advantage to create stronger, employee and consumer focused organizations that not only survive, but thrive in these strange times. Stan's presentation style is energetic, personal and engaging. He is indeed a master of his craft and subject matter."
Manager of Research Services, Cooperative Insights & NC Electric Cooperatives
He knows his audience and always shares relevant and actionable content that inspires people
"I was so impressed with Stan that I hired him to lead a workshop with my employees after seeing his keynote at a leadership conference. We left his session feeling pumped up and we were armed with several great ideas. I believe what makes him a great speaker, is his ability to listen. He knows his audience and always shares relevant and actionable content that inspires people to embrace their weird."
Co-Founder & Partner, Paperclip Promotions
We will be booking Stan Phelps again!
"Stan Phelps captivated our audience in Alaska with his Purple Goldfish analogy. What I enjoyed best was the framework and tools he provided that was immediately implementable to our marketing efforts. We will be booking Stan Phelps again!"
President, AMA Alaska
We walked away from our leadership meetings revitalized and with the tools to enhance and navigate
"We were fortunate to engage Stan Phelps to speak to our franchise organization. He has a great understanding of business relationships and applies that knowledge and a common-sense approach to solving obstacles. Good management, communication, and leadership skills never go out of style. We walked away from our leadership meetings revitalized and with the tools to enhance and navigate through the ever-changing business environment to produce results."
Director of Learning and Development, Liberty Tax
With 250+ client reviews, Stan is the most recommended speaker on eSpeakers
Here's what event organizers and audience members are saying about his keynote presentations, workshops and GOLDFISH TANKS
Not only insightful, but entertaining
"Stan was a guest speaker at an American Marketing Association event here in Detroit. His presentation was not only insightful, but entertaining. He gave current, real life examples and engaged with the audience throughout the entire event."
VP of Programming, AMA Detroit
My only regret is that we didn't book him years ago
"Stan is a master storyteller who understands what it takes to develop a core of raving fan customers and build the internal team necessary to keep them coming back for more. My only regret is that we didn't book him years ago."
Founder, UPIC
Highly recommend him to others!
"Stan Phelps was a pleasure to work with as a workshop facilitator and speaker at our Circle of Excellence franchisee meeting. He developed customer work sessions that aligned with the purpose and desired outcomes of our event and these were well received by our attendees. I would highly recommend him to others!"
EVP, Chief Growth & Strategy Officer, Goddard Systems
His presentation was the single most polished and well-presented presentation we have had in past years
"At the AMA Phoenix, we strive to bring in great speakers each month who are talking about important, relevant topics about marketing and business. Stan Phelps was a terrific speaker who gave a really wonderful presentation on the subject of Differentiated Experience (DX), a subject we had not presented before. Stan was super engaging, fun to listen to, and so knowledgeable on the subject. His presentation was the single most polished and well-presented presentation we have had in past years. We also received tremendous feedback from the attendees. We are looking to bring Stan back for a workshop in the future. Our audience will greatly benefit from a return speaking engagement from Stan. I highly recommend Stan to present at organizations that are bringing marketing and business education and professional development to their audience."
VP of Programming, AMA Phoenix
Everyone I talked to enjoyed it and that may have been the biggest crowd we have ever had at a breakfast
"Your talk on building businesses based on purpose was very well received by our Chamber members. It made all of us think about what we are doing in our businesses and how we should strive to make them better. Everyone I talked to enjoyed it and that may have been the biggest crowd we have ever had at a breakfast."
Board Member, Greater Cleveland Chamber of Commerce
His presentation not only exceeded our expectations, it set the bar for how we treat our own conference guests
"Stan Phelps is one of the most trusted names in customer experience. His presentation at High Five Conference not only exceeded our expectations it set the bar for how we treat our own conference guests. Using Stan's proven strategies we've created an event that outperforms expectations time and time again. I recommend him highly. Plus, he's easy to work with."
Executive Director, High Five Conference
The flow and delivery of his presentation were excellent; it was apparent that Stan has invested in technology and equipment to provide attendees with a polished, well-produced experience.
"Stan created and facilitated an outstanding presentation for the Raleigh/Durham Customer Experience Professionals Organization (CXPA). He did a great job presenting relevant and timely content that resonated with the CX professionals in attendance. The flow and delivery of his presentation were excellent; it was apparent that Stan has invested in technology and equipment to provide attendees with a polished, well-produced experience."
Committee Member, Raleigh/Durham CXPA
A dynamic and engaging speaker
"Stan is a dynamic and engaging speaker. He uses captivating stories, relevant examples and audience participation to draw people in so that they listen deeply and really think about the message. Your audience will learn and have fun in the process. Stan was the keynote speaker at a virtual event for our AMA Connecticut Chapter, and his command of the virtual tools was awesome - it felt like we were in the room with him. I highly recommend him."
President, AMA Connecticut
Goldfish Tank exceeded my expectations
"Goldfish Tank exceeded my expectations. Our normally reserved team was fully engaged and the activities gave them a platform to work together in formulating ideas and sharing with the larger group. I was unsure how this would go with our group speaking Spanish as their primary language and doing this virtual but clearly that wasn't an issue. Many thanks to you for showing our group how our weaknesses can be our strengths."
Chief Operating Officer, Pinehurst Manufacturing
His talk was not only relatable, but actionable
"Stan spoke to a group that consisted of roughly the top fifty leaders in our largest company. These meetings can be challenging as there are multiple areas of focus for the varied team members in the audience but Stan knocked it out of the park. Stan discussed the importance of standing out in a sea of sameness and his talk was not only relatable, but actionable. It's been over six weeks since our meeting and I continue hearing many of our team members using one of Stan's talking points when discussing their new idea."
President, MDO Holdings
Find Your Best-Match Program
With over 18 possible keynote speaking presentations, workshops, and GOLDFISH TANK programs available to meet your ever-evolving needs, I’ve created this 2-minute, 6-question quiz to help you understand which program is best for you and your audience.
His closing session received the highest rating of our entire program
"Stan delivered an exceptional closing keynote for SKYGEN’s TRANSFORM23 Summit, speaking on how to amplify your uniqueness in the marketplace. I was so impressed with how Stan incorporated key themes and thoughts from the two preceding days into his comments. His presentation was the perfect closing to our Summit, tying everything together and giving our audience something to think about and take back to their organizations and colleagues. Our audience agreed, as his closing session received the highest rating of our entire program. Stan was engaged with us throughout the planning process, making sure he understood our audience and what we wanted them to take away from our event. He is a dynamic, engaging, and entertaining keynote presenter – one of the best I have ever worked with."
Vice President Marketing, SkyGenUSA
We HIGHLY recommend you hire Stan Phelps
"Your Customer Service training for both our owners/managers & our frontline employees was some of the best we have done in my 6 1/2 years here. All our members who attended the sessions indicated they took away actionable items to incorporate into their daily jobs. We HIGHLY recommend you hire Stan Phelps if you are trying to move your business, your community or your chamber/association to that next level!"
Executive Director, Mammoth Lakes Chamber of Commerce
Educational, engaging, and fun
"Stan delivered a fantastic virtual presentation of his "Pink Goldfish" keynote to our Connecticut Chapter of the AMA. It was educational, engaging, and fun thanks to Stan's mastery of the content and his remarkable ability to connect with the audience. The feedback from participants speaks volumes about how successful the event was for us: “Thank you, Stan, for an insightful and well-structured talk" “Fun blend of serious biz concepts and great examples” “Awesome presentation, makes you think differently!!” “Great energetic presentation! I really enjoyed - it was such an engaging and interactive presentation!” If you want a speaker who will crank your event up to an 11, I highly recommend Stan."
Director of Programming, AMA Connecticut
Resonated with our members
"The Mammoth Lakes Chamber of Commerce really enjoyed having Stan Phelps out to lead our Customer Service Workshops. His style of collaboration with the audience resonated with our members and allowed for attendees to apply his concepts to their individual industries. Thank you Stan!"
Assistant Director, Mammoth Lakes Chamber of Commerce
The reviews were phenomenal
"Stan was the energy that we needed for our first in-person Sales & Marketing Summit. He was flexible, accommodating, and understood his audience. The reviews were phenomenal and I can't recommend him enough. His ability to read a room and deliver a clear message should be a class in itself. We would love to have Stan back in future years to inspire our event attendees and peers without hesitation."
CEO, Good Brand
ETDBW is what it’s like to work with Stan Phelps.... Easy To Do Business With
"ETDBW – I think that acronym best captures what it’s like to work with Stan Phelps. Easy To Do Business With. Stan has so many practical insights and he is always willing to customize his presentations to meet your audience’s needs that there is no better choice of a speaker to inspire your group. No matter what color your fish is, I highly recommend Stan Phelps."
Chief Operating Officer, California Grocers Association
Lessons which everyone can do to improve customer service
"You inspired the audience at Angkor University in Siem Reap, Cambodia to be happier and more positive. You shared very simple & small steps from your goldfish lessons which everyone can do to improve customer service."
Interpreter, Angkor University
Stan's energy keeps his audience focused
"I had the opportunity to organize and moderate a European webinar for France, Germany, and the UK with Stan Phelps. The theme of the virtual program was: Excelling Under Pressure and Leading an Effective Team. Stan understood our need to present the importance of leadership skills from an early age in a rapidly changing world and demonstrated his adaptability to our target audience. Stan's energy keeps his audience focused, delivering powerful messages that allow everyone to identify with and imagine themselves in his story."
VP of PMI NextGeneration, PMI France
The delivery was informative yet very entertaining and engaging
"Stan’s Presentation Skills Workshop was very well received by our entire marketing/design team. The presentation was well crafted and full of helpful content and tips, and the delivery was informative yet very entertaining and engaging. The workshop was very relevant for all levels of our organization, and the activities sprinkled throughout the session gave the team immediate opportunities to practice the principles. Thanks for a great session!"
Sr. Marketing Director, The Gorilla Glue Company
A virtual half-day workshop that actively engaged and inspired
"Stan is the total package – fusing deep expertise and his affable personality to engage and deliver content that is tailored to his audience and immediately implementable. In a recent workshop for our marketing team, he understood our challenges and our goals and packaged a virtual half-day workshop that actively engaged and inspired. What I heard most after the workshop from attendees: 'Stan was a great presenter – and I can actually use his insights on customer journey mapping."
Assistant Dean of Online Programs, West Virginia University
A customized session that was highly relevant to our audience
"Stan delivered an engaging opening keynote for the Engage Summit! And he was wonderful to work with throughout the entire process. Stan's keynote focused on the purple and blue goldfish. His research allowed him to deliver a customized session that was highly relevant to our audience. I can’t recommend him enough!"
VP Marketing, Element 451
Your team is going to love it
"From the very moment Stan 'takes the stage' ….. you know! Very specifically, you know that total professionalism in its most profound way is here. You know that this is not some ‘off-the-shelf’ talk but one specifically designed for you. And you know that your team is going to love it. Equally, you know you’re going to love the results that flow as a result of Stan Phelps taking the stage. Simply extraordinary."
Co-Founder, B1G1
Every time we do business together, Something amazing happens in the world!
When we complete a GOLDFISH TANK, we give 1001 days of clean water to school children
When we complete a GLOBAL engagement, we give 365 days of clean water access in Peru, 120 days of learning aids in Malaysia, and 50 days of business training for women in Malawi
