by Stan Phelps | Jun 5, 2023 | Leadership
“Be Like a Goldfish.” That was the last four words of Ted Lasso. It is also the first of three life lessons from the iconic show. OK – you might think I’m partial to Goldfish because of my books. But to steal a line from Will Ferrell in the...
by Stan Phelps | Oct 11, 2021 | Purple Goldfish
Ted Lasso shared a key CX and marketing insight this past week. Effort matters. Didn’t see the episode? Let me set the scene from Season 2, Episode 11: —- The coaching staff is watching the players on the pitch. Ted: They can’t maintain their lines....
