by Stan Phelps | Aug 23, 2022 | Diamond Goldfish
This skill is more important than empathy in SALES.”Empathy is often expressed as ‘walking a mile in another person’s shoes.’ While empathy is important, compassion is even more powerful. Compassion is recognizing the other person’s shoes are three...
by Stan Phelps | Nov 22, 2021 | Diamond Goldfish
The Diamond Rule is the 4.0 version of business. This video explores the rule and the 1.0, 2.0, and the 3.0 versions for background.Version 1.0 is The Silver RuleThe Silver Rule is “do no harm.” As stated by Zigong, a disciple of Confucius, “What I do not wish...
by Stan Phelps | Sep 17, 2021 | Diamond Goldfish
In business, are you playing chess or checkers? I think we all need to be asking ourselves this question. Are we becoming reactionary to the environment and making moves hastily? That’s typically the mentality of a checkers player.Or are you seeing the entire...
by Stan Phelps | Aug 6, 2021 | Purple Goldfish
What’s the easiest way to grow your business? It’s selling new items to existing customers. The challenge is that our current customers only know, on average, 20 percent of our capabilities. So, what’s the solution? It’s almost too simple....
by Stan Phelps | Jun 25, 2021 | Diamond Goldfish
Sales is about finding fit for clients. In the Diamond Goldfish Foreword by best-selling author Anthony Iannarino, he shares the importance of empathy and managing pressure:”If you work in sales, you have the pressure of reaching your goals or quota, scheduling...