by Stan Phelps | Feb 6, 2024 | Diamond Goldfish
What can Andre Agassi teach us about Excelling Under Pressure and winning in business?Plenty.In this 8-minute talk from the 2023 AENC Speaker Showcase, I share lessons from the book, “Diamond Goldfish”. In the words of Marcel Proust, “The real voyage...
by Stan Phelps | Aug 23, 2022 | Diamond Goldfish
This skill is more important than empathy in SALES.”Empathy is often expressed as ‘walking a mile in another person’s shoes.’ While empathy is important, compassion is even more powerful. Compassion is recognizing the other person’s shoes are three...
by Stan Phelps | May 16, 2022 | Diamond Goldfish
What’s your behavioral style? Are you a Casey, an Izzy, a Peyton, or an Avery?MEET CASEYCasey is a hard-charging thinker who usually sits in the front of the room. Typically well dressed and image-conscious, Casey wants to accomplish big things and can come...
by Stan Phelps | May 3, 2022 | Diamond Goldfish
“Do unto others’ or ‘Treat unto others like you want to be treated’ is not good enough to meet consumers’ expectations anymore. And the sooner we understand and embrace that, the better off we’re going to be. Particularly in this new economy we’re in...
by Stan Phelps | Sep 17, 2021 | Diamond Goldfish
In business, are you playing chess or checkers? I think we all need to be asking ourselves this question. Are we becoming reactionary to the environment and making moves hastily? That’s typically the mentality of a checkers player.Or are you seeing the entire...
