by Stan Phelps | Jan 5, 2023 | Purple Goldfish
Want to Build A Bulletproof Brand? In this podcast, I chat with Ben Albert about the “Art of Differentiation and Superior Customer Service” Here is our conversation on Episode #50 on the Learn – Speak – Teach podcast: [00:00] Episode intro and a quick...
by Stan Phelps | Sep 29, 2022 | Customer Experience, Purple Goldfish
Honored to be a guest of Bernie Borges of iQor on Episode 60 of the “Digitally Irresistible” podcast. Watch the episode here: Bernie and I talked about the I.D.E.A. framework for creating a differentiated experience (DX). I...
by Stan Phelps | May 4, 2021 | Pink Goldfish
“Off-putting to some.” “Uses profanity needlessly.”“Very disappointing.” Christopher Lochhead is the founder of the “Follow Your Different” podcast and co-author of “Niche Down” and “Play Bigger.” The first line of his LinkedIn bio...
by Stan Phelps | Jan 13, 2021 | Leadership
Honored to be a guest on the Vibrant Leadership podcast with Nicole Greer. We talk about the pathways to become an incredible leader. Great stories about Douglas Conant, Theo Epstein, and Bill Treasurer. Listen here: Some of the areas we discuss:- Consistent...