by Stan Phelps | Jan 3, 2023 | Customer Experience, Employee Satisfaction, Speaking
My word of the year is… Confession: I usually want to punch people in the throat when I hear the beginning of the sentence above. But, I’m going to make an exception in order NOT to be a hypocrite. Because I’ve picked one word. But mine isn’t...
by Stan Phelps | Oct 25, 2021 | Pink Goldfish
Repeat after me, “I promise to be different… I promise to be unique.”This was the final exchange last week as David Rendall and I finished a day-long virtual GOLDFISH TANK program.I then asked the attendees the last part of the PINK GOLDFISH...
