by Stan Phelps | Sep 13, 2021 | Purple Goldfish
“This must be the work of Lord Vader!” This was the response from the LEGO Group when a customer reached out about a missing bag of pieces for his set. And it wasn’t an ordinary set. Jason Aten shared the story of how John purchased the Star Wars Mos...
by Stan Phelps | Aug 6, 2021 | Purple Goldfish
What’s the easiest way to grow your business? It’s selling new items to existing customers. The challenge is that our current customers only know, on average, 20 percent of our capabilities. So, what’s the solution? It’s almost too simple....
by Stan Phelps | Jun 28, 2021 | Purple Goldfish
Warning: This post contains a BIG ASS lesson. Big Ass Fans makes … well, pretty big fans. The first fan nearly two decades ago spanned 20 feet. The company prides itself on being customer-focused and having a direct line to its industrial, agricultural,...