by Stan Phelps | Oct 28, 2021 | Gray Goldfish
Today’s leaders must be able to manage the gray.In preparation for the 2018 season, the Phillies, Mets, Red Sox, Yankees, and Nationals all replaced veteran managers with younger skippers.The differences in age were dramatic.The five managers ranged from eight...
by Stan Phelps | Sep 30, 2021 | Green Goldfish
Employees First…Years ago HCL Technologies needed a transformational change.New CEO Vineet Nayar decided to make a statement. He set out a new strategy focusing on putting “Employees First, Customers Second.”Vineet understood the importance of interactions...
by Stan Phelps | Jul 15, 2021 | Purple Goldfish
Note to the C-Suite: “Your culture is no longer what you tell employees it is. It’s the differentiated experience [DX] your team members have, how they feel about it, and most importantly, what they tell others about their experience.” Some years...
by Stan Phelps | Jul 2, 2021 | Yellow Goldfish
Forrest Gump didn’t create the smiley face. Harvey Ross Ball gets credit for that moment of genius. An artist and ad guy, Ball was commissioned in 1963 to create a graphic to help raise morale for employees of an insurance company that had been through a few tough...
by Stan Phelps | Jul 1, 2021 | Green Goldfish
“Should I stay or should I go?” Are you ready for The Workplace CLASH? Leaders want workers back in the office. Workers want to stay home and work remotely.”Should I stay or should I go” isn’t just a classic punk anthem. It’s a...
