Recognition matters

Recognition matters

Recognition matters. Studies show that 43% of highly engaged employees receive feedback at least once a week compared to only 18% of employees with low engagement.Recognition resonates in the workplace. 35% of workers frequent recognition of accomplishments as the...
Is the customer always right?

Is the customer always right?

Is the customer always right?At Stew Leonards, they always are. The world’s largest dairy store lives by two rules that are literally written in stone:1. The Customer is Always Right2. If the Customer is Ever Wrong… ReRead Rule 1Today I stopped by the...