“All of you cowards out there – don’t be such a chicken squat. Get out there and get your shot.” – Dolly Parton

Two weeks ago, the famed country music singer literally took a bit of her own medicine. Last Spring Dolly gave $1 million to the Vanderbilt University Medical Center to help develop the Moderna vaccine.

And she did it her own Dolly way to flaunt the occasion. Parton adapted the lyrics to the song Jolene…

“Vaccine, vaccine, vaccine, vaccine,
I’m begging of you, please don’t hesitate.
Vaccine, vaccine, vaccine, vaccine,
because once you’re dead, then that’s a bit too late.”

Dolly shared a four-minute video of her getting the jab on Twitter. She quipped,

“I’m trying to be funny now, but I’m dead serious about the vaccine. I think we all want to get back to normal, whatever that is. And that would be a great shot in the arm, wouldn’t it, if we could get back to that?”

Parton’s public display was in stark contrast to our former President Trump. It recently surfaced that he and Melania both received the vaccine in private back in January at the White House. Hmmm…

Dolly puts it best:

“But anyhow, I just wanted to encourage everybody because the sooner we get to feeling better, the sooner we are going to get back to being normal.”

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Stan Phelps walks the walk. He stands out in the sea of sameness by modeling his own Differentiated Experience (DX) message: Differentiation isn’t just about what you say, it’s about what you do and, more importantly, how and why you do it. Stan leverages his unique collection of 5,000+ case studies on customer, employee, and brand experience to engage audiences with informative learning-based experiences. He believes purposeful DX wins the hearts of employees and customers, and differentiation ultimately boosts loyalty, retention, referrals, and results.

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