by Stan Phelps | May 12, 2021 | Gray Goldfish
Jack Welch was a titan of industry. He passed away last year in Connecticut. Nicknamed “Neutron Jack,” he led General Electric for two decades. Over that period, GE’s market value increased by 4,000%.Fortune once called Jack the manager of the...
by Stan Phelps | Apr 8, 2021 | Gray Goldfish
When Brian Doyle and I wrote Gray Goldfish – Navigating the Gray Areas to Successfully Lead Every Generation, we began by looking at Matures. Specifically, what shaped the Greatest Generation. It was the impact of The Great Depression that marked their approach...
by Stan Phelps | Apr 1, 2021 | Gray Goldfish
A guide for current and soon-to-be Gen Z leaders. This year the oldest members of GenZ will be turning 24. They are beginning to occupy leadership roles and will need to manage up four generations. In Gray Goldfish, a book co-authored with Brian Doyle, we provide a...
by Stan Phelps | Feb 11, 2021 | Gray Goldfish
The “Bezos Effect” on Customer Experience. It’s hard to think of anyone who pushed for customer-centricity and a focus on experience more than Amazon founder and soon-to-be Ex-CEO Jeff Bezos. Steve Jobs once remarked, “You’ve got to start with...
by Stan Phelps | Dec 7, 2020 | Gray Goldfish
In 1983, George Steinbrenner fired Billy Martin and offered Yogi Berra the job to be the Yankees manager. As Yogi considered taking the job he reached out to his old teammate Martin for advice. Billy had just been fired for the third time by Steinbrenner. As the story...
by Stan Phelps | Nov 24, 2020 | Gray Goldfish
Gen Z primer. Have you seen “Speed Cubers” on Netflix? The 40-minute documentary captures the extraordinary twists and turns in the journeys of Gen Z Rubik’s Cube speed-solving champions. The film is equal parts engaging and heartwarming. It...
