by Stan Phelps | Jan 5, 2023 | Purple Goldfish
Want to Build A Bulletproof Brand? In this podcast, I chat with Ben Albert about the “Art of Differentiation and Superior Customer Service” Here is our conversation on Episode #50 on the Learn – Speak – Teach podcast: [00:00] Episode intro and a quick...
by Stan Phelps | Jan 4, 2023 | Pink Goldfish
This is a bold example of the Pink Goldfish of Opposing. And they took a full-page ad in The New York Times to tell the world that their members “don’t speak January.” Equinox VP & Executive Creative Director Will Mayer shared the reasoning on...
by Stan Phelps | Jan 3, 2023 | Customer Experience, Employee Satisfaction, Speaking
My word of the year is… Confession: I usually want to punch people in the throat when I hear the beginning of the sentence above. But, I’m going to make an exception in order NOT to be a hypocrite. Because I’ve picked one word. But mine isn’t...