“There are only two sources of competitive advantage: the ability to learn more about our customers faster than the competition and the ability to turn that learning into action faster than the competition.” -Jack Welch

“There are only two sources of competitive advantage: the ability to learn more about our customers faster than the competition and the ability to turn that learning into action faster than the competition.” -Jack Welch

Jack Welch was a titan of industry. He passed away last year in Connecticut. Nicknamed “Neutron Jack,” he led General Electric for two decades. Over that period, GE’s market value increased by 4,000%.Fortune once called Jack the manager of the...